Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate visitor experiences, manage bookings, and support volunteers in a beautiful garden setting.
- Company: Join a charity dedicated to improving the lives of horticulturists facing challenges.
- Benefits: Enjoy £12.31/hour, 25 days holiday, pension, and flexible policies.
- Why this job: Be part of a meaningful mission while creating exceptional experiences for visitors.
- Qualifications: Experience in public-facing roles with strong interpersonal and organizational skills required.
- Other info: Part-time role with a seven-month contract; apply by March 11, 2025.
Visitor Experience Co-ordinator
Herefordshire
The Organisation
Our client is dedicated to helping people in horticulture. They provide free support, information, advice, financial assistance and services for horticulturalists and their loved ones experiencing illness, disability, bereavement, family breakdown and financial difficulties.
They have a real focus on improving the health and wellbeing outcomes of people working in horticulture and have an ambitious preventative strategy to create better futures for people working in horticulture.
They are currently seeking a Visitor Experience Co-ordinator to join their team on a part-time basis for a seven month fixed term contract. The hours will typically be 10.00am – 5.30pm Tuesday, Wednesday and Thursday.
The Benefits
– Salary of £12.31 per hour
– 25 days’ holiday, plus Bank Holidays (pro rata)
– Pension
– DIS benefit (3x salary) (pro rata)
– Sickness pay (pro rata)
– Well-established flexible policies, including the ability to have extra unpaid leave (pro rata)
– Time off for dependants (pro rata)
This is a wonderful opportunity for a people-focused and organised individual with experience in a public facing role to join our client’s welcoming organisation.
Working in a unique and inspiring setting, you’ll be at the heart of a beautiful, historic garden that tells a touching story of creativity, love and heritage, all while contributing to a dedicated charity with a real purpose.
So, if you have a passion for creating exceptional visitor experiences, apply today!
The Role
As a Visitor Experience Co-ordinator, you will be responsible for ensuring a welcoming and enjoyable experience for visitors at our client’s site.
Working closely with volunteers to maintain smooth daily operations, you will co-ordinate visitor bookings, manage the tea room and gift shop and order supplies.
Supporting visitor engagement, you will respond to queries, help visitors find their way around the gardens and facilities and create a friendly, welcoming environment for all. You will also manage admission processes, process payments through POS tills and ensure stock levels are maintained for both the catering provision and retail merchandise.
Additionally, you will:
– Ensure the gift shop is well-stocked
– Manage and support volunteers to ensure an excellent visitor experience
– Co-ordinate and facilitate on-site events
– Arrange volunteer rotas
– Promote our client’s membership scheme
About You
To be considered as a Visitor Experience Co-ordinator, you will need:
– Experience working in a public facing role
– Excellent interpersonal and motivational skills
– Good organisational skills
Closing date : 11th March 2025
Interview date : 18th March 2025
Other organisations may call this role Visitor Services Co-ordinator, Guest Experience Co-ordinator, Visitor Engagement Officer, Tourism Co-ordinator, Visitor Operations Co-ordinator, or Customer Experience Co-ordinator.
Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re looking for an engaging role in a beautiful setting as a Visitor Experience Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Visitor Experience Co-ordinator employer: Webrecruit
Contact Detail:
Webrecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience Co-ordinator
✨Tip Number 1
Familiarize yourself with the horticultural sector and the specific challenges faced by those working in it. This knowledge will help you connect with visitors and understand their needs better, making you a more effective Visitor Experience Co-ordinator.
✨Tip Number 2
Highlight your experience in public-facing roles during the interview. Be ready to share specific examples of how you've created positive experiences for customers or visitors in the past, as this will demonstrate your suitability for the role.
✨Tip Number 3
Showcase your organizational skills by discussing any relevant experience managing events or coordinating teams. Being able to illustrate your ability to handle multiple tasks efficiently will be a big plus for this position.
✨Tip Number 4
Prepare thoughtful questions about the organization and its visitor engagement strategies. This shows your genuine interest in the role and helps you stand out as a candidate who is not only qualified but also passionate about the mission.
We think you need these skills to ace Visitor Experience Co-ordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Visitor Experience Co-ordinator position. Understand the key responsibilities and required skills, such as experience in public-facing roles and excellent interpersonal skills.
Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the role. Emphasize your organizational skills and any previous work in visitor services or similar environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating exceptional visitor experiences. Mention specific examples from your past roles that demonstrate your ability to engage with visitors and manage operations effectively.
Highlight Your Interpersonal Skills: In both your CV and cover letter, make sure to emphasize your interpersonal and motivational skills. Provide examples of how you've successfully interacted with the public and contributed to a positive experience in previous positions.
How to prepare for a job interview at Webrecruit
✨Show Your Passion for Visitor Experience
Make sure to express your enthusiasm for creating exceptional visitor experiences. Share specific examples from your past roles where you went above and beyond to ensure visitors had a memorable time.
✨Highlight Your Interpersonal Skills
Since this role requires excellent interpersonal skills, be prepared to discuss how you've effectively communicated with diverse groups of people. Use anecdotes that demonstrate your ability to engage and motivate others.
✨Demonstrate Organizational Abilities
The role involves coordinating various tasks, so be ready to showcase your organizational skills. Discuss how you prioritize tasks and manage time effectively, especially in busy public-facing environments.
✨Familiarize Yourself with the Organization
Research the organization’s mission and values, particularly their focus on health and wellbeing in horticulture. Being knowledgeable about their work will show your genuine interest and help you connect your values with theirs during the interview.
