At a Glance
- Tasks: Drive customer success and maximise product adoption for a leading localisation solution.
- Company: Join a powerhouse in the digital learning sector with a global impact.
- Benefits: £40,000 salary, hybrid working, 25 days leave, private medical insurance, and social events.
- Other info: Exciting career growth opportunities in a diverse and inclusive environment.
- Why this job: Be the driving force behind major customer success and see your impact grow.
- Qualifications: Experience in managing enterprise accounts and strong communication skills required.
The predicted salary is between 40000 - 40000 £ per year.
Are you ready to take ownership of a high-profile customer relationship and help shape how a sophisticated digital solution is used across a global business? Join our client and step into a role with real influence, variety and scope.
The Organisation
Our client is a powerhouse within the digital learning sector, enabling organisations to unlock their potential through digital learning tools and solutions. They offer a variety of products, tools, and services to support their clients’ learning ambitions, making them the trusted partner for a portfolio of global brands. They are now looking for a Technical Account Manager to join their team on a full‑time, permanent basis.
What’s In It For You
- Salary of £40,000 per annum + double OTE
- Flexible hybrid working (ideally 2‑3 days per week in office)
- 25 days’ annual leave, plus an additional day for your birthday
- Private Medical Insurance
- Group Life Insurance
- Employee Assistance Programmes and wellbeing resources
- Enhanced family policies
- Regular social events and activities
This is an exciting opportunity for an experienced account manager with strong enterprise relationship skills and commercial awareness to join our client’s innovative organisation. You’ll have the chance to become a trusted expert within a major account, strengthening your skill set and career profile as you help stakeholders get greater value from a sophisticated localisation solution. What’s more, with double OTE, hybrid working and the opportunity to influence the long‑term success of a key enterprise customer, this is a role where your impact will be visible and rewarded. So, if you’re ready to become the driving force behind a major customer’s success, unlock new opportunities and see your impact reflected in real growth, read on and apply today!
Your Duties
As a Technical Account Manager, you will drive the adoption, expansion and long‑term success of our client's localisation solution within one of its largest enterprise customers. You will work closely with stakeholders to maximise product adoption, increase utilisation and help customers realise the full value of the solution, while identifying opportunities to expand its use across teams, regions and business areas. By combining technical expertise with commercial awareness, you will identify growth opportunities, translate customer objectives into actionable plans and support the expansion of the solution across teams, regions and use cases. Additionally, you will:
- Act as the primary localisation subject matter expert for the customer
- Deliver technical consultations for complex localisation requirements
- Identify and develop upsell, cross‑sell and adoption‑led growth opportunities
- Build strategic stakeholder relationships to increase utilisation and expand the solution
- Monitor adoption, usage and success metrics to optimise customer outcomes
About You
To be considered as a Technical Account Manager, you will need:
- Proven experience managing enterprise customer relationships and complex accounts
- Experience delivering product demonstrations, webinars, and customer enablement sessions
- The ability to translate customer needs into commercial opportunities and growth plans
- Excellent stakeholder management and communication skills
- Strong analytical capability with the ability to interpret usage data and identify trends
An understanding of localisation solutions and eLearning platforms would be beneficial, but not essential, to your application.
Technical Account Manager employer: Webrecruit
At Care Fertility, we pride ourselves on being an exceptional employer, offering a supportive and dynamic team environment in London where compassion and collaboration are at the heart of our work. As a Patient Services Executive, you will have the opportunity to make a meaningful impact on patients' lives while benefiting from comprehensive training and development in a rewarding healthcare setting. With generous annual leave, a pension scheme, and access to wellbeing resources, we ensure our employees thrive both personally and professionally.
