At a Glance
- Tasks: Help customers, manage stock, and create a welcoming shop environment.
- Company: Join Sue Ryder, a leading charity retailer making a difference.
- Benefits: Enjoy 27 days holiday, staff discounts, and a supportive work culture.
- Other info: Inclusive workplace with opportunities for personal growth.
- Why this job: Make a real impact while gaining valuable retail experience.
- Qualifications: Great customer service skills and basic IT knowledge required.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: 7 Penda Way, Sandbach, CW11 1GS.
Hours: 15 hours per week over 3 days (including Saturdays on rota).
Pay: £12.71 per hour.
About the role
We are Sue Ryder, one of the largest charity retailers in the UK, with over 400 shops. Every item sold generates funding to provide 2.7 million hours of support to people at end of life or living with grief. As a shop assistant you will help inspire communities through retail, contributing to income that supports care services.
Key Responsibilities
- Maintain a well‑presented shop, provide great customer service, and assist customers with their purchases.
- Help maximise donated income through proactive stock generation, optimisation and pricing, processing stock to agreed levels, and stock planning.
- Set high standards of merchandising and housekeeping, prioritising health and safety.
- Manage effective stock processes to ensure the shop is well merchandised with fresh, seasonal stock at all times.
- Act as a brand ambassador for Sue Ryder, supporting in‑store campaigns and national fundraising initiatives.
Minimum Essential Criteria
- Excellent customer service skills.
- Cash handling / till experience.
- Basic IT skills (emails, instant messaging, video calls).
- Organisational skills.
- Lone working experience.
Desirable Criteria
- High‑street retail, leisure or hospitality background.
- Experience with KPIs and targets.
- Team player mindset.
- Merchandising / stock rotation experience.
Competitive Benefits Package
- 27 days holiday rising to 33 days with length of service, plus bank holidays (pro‑rata if part‑time).
- Company pension scheme.
- Staff discount with thousands of retailers.
- Refer a Friend scheme – £250 payment.
- Enhanced maternity, paternity and adoption pay.
- Enhanced sick pay.
- Electric Vehicle Scheme.
- Healthcare Cash plan to claim back routine healthcare costs.
- Death in service benefit.
- 10% staff discount on new goods online.
- Structured induction programme and learning and development opportunities.
- Access to employee support programme.
Equity, Diversity and Inclusion
Our commitment to equity, diversity and inclusion. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio‑economic backgrounds and those living with disabilities. As a Disability Confident Committed employer, we offer an ‘Offer an Interview’ scheme. We also provide inclusive recruitment practices such as advance interview information, remote interviews and other accessibility support.
To receive application support, email recruitment@sueryder.org.
Closing date: 20th July.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
