At a Glance
- Tasks: Support and enhance operational systems while providing user assistance and training.
- Company: Join Lantra, a leading awarding body in land-based industries with a friendly culture.
- Benefits: Enjoy a competitive salary, flexible working, and professional development opportunities.
- Other info: Hybrid working, free parking, and a focus on employee wellbeing.
- Why this job: Make a real impact by ensuring smooth operations and supporting users in a dynamic environment.
- Qualifications: Experience in technical administration and user support, with strong organisational skills.
The predicted salary is between 28000 - 32000 € per year.
Lantra is a leading awarding body for land‑based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training provider partners.
Benefits
- Salary of £28,000 - £32,000 per annum
- 25 days’ annual leave, increasing with service
- Flexible and hybrid working arrangements
- Defined contributory pension scheme or pension auto‑enrolment scheme
- Professional development and career growth opportunities
- Collaborative and friendly work environment
- Employee assistance scheme
- Hapi – employee benefits and wellbeing platform
- Medical cash plans
- Enhanced maternity and adoption pay
- Rewards for length of service
- Health and wellbeing events and initiatives
- Free voluntary day
- Employee rewards
- Free parking
- Free drinks
Role Overview
This opportunity is for a systems support or technical administration professional with experience in supporting software users and managing helpdesk activity. You will manage a varied workload across multiple systems, further developing technical knowledge and experience.
Responsibilities
- Support helpdesk and operational systems administration, and data maintenance
- Liaise with suppliers
- Deliver training sessions and develop user support materials
- Produce Power BI and report builder reports
- Test system enhancements and bug fixes
- Maintain data confidentiality and integrity in line with ISO 9001 and GDPR
Qualifications
- Administrative experience in a technical or governance role
- Experience of liaising with third‑party suppliers
- Experience of supporting users of software/systems
- Experience of managing a software/systems helpdesk
- Experience of replicating issues and testing fixes
- Good administrative and organisational skills
- Technical acumen
- Experience of using MS Project and the MS Office toolset, including Word, Excel and PowerPoint
- Organisational skills with the ability to prioritise
- Demonstrated capability for problem solving, decision making, sound judgement and assertiveness
- A good secondary level of education
- A driving licence and access to your own vehicle (due to our location)
Equal Opportunities
Webrecruit and Lantra are equal‑opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Operations Systems Co-ordinator employer: Webrecruit
Lantra is an exceptional employer, offering a collaborative and friendly work environment in Kenilworth, with flexible hybrid working arrangements that promote a healthy work-life balance. Employees benefit from a comprehensive package including professional development opportunities, a defined contributory pension scheme, and various health and wellbeing initiatives, making it an ideal place for those seeking meaningful and rewarding employment in the land-based industries sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Systems Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the position.
We think you need these skills to ace Operations Systems Co-ordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Systems Co-ordinator role. Highlight your administrative experience and any technical skills that match the job description. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love seeing candidates who can demonstrate their problem-solving abilities, especially in a technical context!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Webrecruit
✨Know Your Systems
Familiarise yourself with the operational systems mentioned in the job description. Understand how they work and be ready to discuss your experience with similar software. This will show that you’re not just a candidate, but someone who can hit the ground running.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of specific examples where you've successfully resolved issues or improved processes in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Communication Skills
As an Operations Systems Co-ordinator, you'll need to liaise with various stakeholders. Be prepared to demonstrate your communication skills during the interview. Practice explaining complex technical concepts in simple terms, as this will be crucial in your role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
