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For Companies At a Glance
- Tasks: Support planning and coordination of exciting in-person and online events.
- Company: Join a respected membership organisation with a commitment to employee wellbeing.
- Benefits: Competitive salary, 26 days holiday, and hybrid working options.
- Why this job: Be the first point of contact for events and make every delegate's experience memorable.
- Qualifications: Customer-facing experience and strong communication skills are essential.
- Other info: Dynamic role with opportunities for professional growth and teamwork.
The predicted salary is between 16800 - 28000 £ per year.
Central London (with Hybrid working)
The Organisation
Our client is a membership organisation. They are proud to have achieved workplace accreditations - We Invest in People Gold, and We Invest in Wellbeing Silver. These awards reflect their commitment to their employees. They are now looking for an Events Assistant to join them on a full-time, permanent basis.
The Role
As an Events Assistant, you will support the planning and co-ordination of both in-person and online events, helping ensure everything runs smoothly from enquiry through to delivery. You will act as a first point of contact for event and training enquiries, managing communications with delegates and supporting the full customer journey, from initial booking through to post-event follow-up. Handling enquiries via email, telephone and digital channels, you will support booking activity across the organisation's events portfolio, helping maximise attendance while ensuring a positive, professional experience for every delegate.
Alongside this, you will provide essential administrative support to the Events and Training teams, including maintaining booking records, supporting financial processes and contributing to accurate reporting. Additionally, you will:
- Maintain and update booking and sales pipelines
- Support financial reconciliation and reporting activity
- Assist with webinar coordination and on-site event support
- Engage with past delegates to promote upcoming events and offers
- Be responsible for managing shared inboxes across a variety of our client's event formats, including the competitions
About You
To be considered as an Events Assistant, you will need:
- Experience in a customer-facing and/or administrative role
- Strong written communication skills and the ability to produce clear correspondence
- A professional and confident telephone manner
- The ability to manage multiple priorities and work to deadlines
- Confidence using databases, systems and Microsoft Office applications
- A proactive, organised approach and the ability to work collaboratively as part of a team
The Benefits
Salary of circa £28,000 per annum, depending on experience
26 days’ holiday per annum plus
Events Assistant in London employer: Webrecruit
Contact Detail:
Webrecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the events industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and their events. Show them you’re genuinely interested and ready to contribute to their mission. Tailor your answers to highlight how your skills match their needs.
✨Tip Number 3
Practice your communication skills! Since you'll be handling enquiries and managing delegate communications, being clear and confident is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Events Assistant role. Plus, it shows you’re serious about joining our team and makes it easier for us to find your application.
We think you need these skills to ace Events Assistant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Events Assistant role. Highlight your relevant experience in customer-facing and administrative roles, and show us how your skills align with what we're looking for.
Show Off Your Communication Skills: Since strong written communication is key for this position, ensure your application is clear and professional. Use concise language and check for any typos or errors before hitting send!
Demonstrate Your Organisational Skills: We want to see how you manage multiple priorities. In your application, share examples of how you've successfully juggled tasks in previous roles, especially in event planning or customer service.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Webrecruit
✨Know the Organisation Inside Out
Before your interview, take some time to research the membership organisation thoroughly. Understand their values, especially their commitment to employee wellbeing and development. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As an Events Assistant, strong communication is key. Prepare examples of how you've successfully handled customer enquiries or managed communications in previous roles. Practise articulating these experiences clearly, as this will demonstrate your written and verbal skills during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple priorities and deadlines. You might want to share specific tools or methods you use to stay organised, such as digital calendars or project management software. This will highlight your proactive approach and ability to work collaboratively within a team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the events you'll be working on. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
