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For Companies At a Glance
- Tasks: Craft compelling content and enhance supporter experiences to inspire generosity.
- Company: Join a mission-driven, faith-based organisation making a global impact.
- Benefits: Enjoy a £40,000 salary, generous pension, flexible working, and professional growth.
- Why this job: Shape meaningful narratives and connect with supporters to drive real change.
- Qualifications: Experience in content creation and donor engagement within a charity context.
- Other info: Flexible hybrid working allows you to balance work and life effectively.
The predicted salary is between 34000 - 46000 £ per year.
Our client is seeking a passionate Marketing Content and Donor Experience Manager to shape and deliver a joined-up content and supporter experience strategy that strengthens connection, inspires generosity and builds long-term loyalty. This is an exceptional opportunity for an experienced content and fundraising professional from a charity background to use their creativity and insight to deepen supporter relationships and help bring hope, healing and practical aid to some of the world’s most isolated communities.
Location: Kent or Oxford (with hybrid working)
Rewards: Salary of £40,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities.
Contract: Permanent, full-time
The Role
As the Marketing Content and Donor Experience Manager, you will shape how our client tells their story and how supporters experience their undertaking, crafting powerful, joined-up journeys. Right now is an incredible time to join our client as they start a new chapter of ambition and growth. They’re integrating what they do, bringing together services, people and systems to make sure they are operating in a unified way. Sitting at the crossroads of content, fundraising and insight, you’ll lead the creation of compelling hybrid print and digital products that feel seamless, personal and purposeful. You’ll orchestrate appeals, magazines, emails and campaigns into coherent supporter journeys, using data to grow income, strengthen retention and reach new generations of supporters.
Additionally, you will:
- Own the roadmap for content and donor experience
- Lead editorial direction, copywriting and content quality across digital and print channels
- Use performance dashboards, testing and insight to continuously optimise engagement and income
- Manage agencies and suppliers while coaching colleagues in best practice
- Ensure strong governance around GDPR, accessibility, ethical fundraising and data quality
About You
To be considered as the Marketing Content and Donor Experience Manager, you will need:
- Experience leading content and/or donor engagement across print and digital in a fundraising or charity context
- Experience delivering successful integrated campaigns and journeys that grow Donor Income across a range of hybrid and digital platforms
- Experience with CRM and/or marketing automation and working with data selections and segmentation
- Experience managing stakeholders and/or small teams and agencies in a matrix environment
- Knowledge of GDPR and/or PECR, fundraising regulations, accessibility and ethical fundraising practices
- Familiarity with Scrum and sprint methodologies
- To be educated to degree level or have equivalent professional experience
The Organisation
Our client is a faith-based organisation that delivers practical support and religious awareness across the globe.
The Benefits
- Salary of £40,000 per annum
- Annual leave entitlement of 22 days per year plus 8 paid public holidays per year
- Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions
- Death in service payment
- Flexible working policy
- Access to an Employee Assistance Programme
This is a fantastic opportunity for an experienced content or donor engagement professional to join our client’s mission-led organisation. You will have the chance to shape and own a social media presence that truly matters, telling incredible stories and seeing your work directly influence how our client speaks to their audience and conveys their message. What’s more, you will discover the true flexibility of hybrid working, affording you greater control over how and where you work, supporting both your professional focus and life beyond it.
Other organisations may call this role Supporter Engagement Manager, Fundraising Marketing Manager, Supporter Marketing Manager, Donor Engagement Manager, Content and Fundraising Manager, Fundraising Communications Manager, or Digital Fundraising and Content Manager.
Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re looking for a meaningful role as a Marketing Content and Donor Experience Manager, please apply via the button shown.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Marketing Content and Donor Experience Manager in Kent employer: Webrecruit
Contact Detail:
Webrecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Content and Donor Experience Manager in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those who work in content and donor engagement. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your creativity! When you get the chance to meet potential employers, bring along a portfolio of your best work. Whether it’s campaigns you’ve led or content you’ve created, having tangible examples will help you stand out and demonstrate your skills.
✨Tip Number 3
Be prepared to talk data! Since this role involves using performance dashboards and insights, brush up on how you’ve used data to drive engagement and income in past roles. Be ready to share specific examples that highlight your analytical skills.
✨Tip Number 4
Apply through our website! We’re all about making connections that matter, so don’t hesitate to submit your application directly. Tailor your approach to show how your experience aligns with the mission of the organisation, and let your passion shine through!
We think you need these skills to ace Marketing Content and Donor Experience Manager in Kent
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for content and donor engagement shine through. We want to see how your creativity can inspire generosity and strengthen connections with supporters.
Tailor Your Experience: Make sure to highlight your relevant experience in fundraising and content creation. We’re looking for someone who can craft compelling stories, so share examples of your past work that align with our mission.
Be Data-Driven: Don’t forget to mention your experience with data and insights! We love candidates who can use performance metrics to optimise engagement and income, so include any relevant examples in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Webrecruit
✨Know Your Audience
Before the interview, research the organisation's mission and values. Understand their approach to donor engagement and content creation. This will help you tailor your responses and demonstrate how your experience aligns with their goals.
✨Showcase Your Creativity
Prepare examples of past campaigns or projects where you successfully integrated print and digital content. Highlight your creative process and how it led to increased donor engagement. Be ready to discuss how you can bring that creativity to their team.
✨Data-Driven Insights
Familiarise yourself with key metrics related to donor engagement and fundraising. Be prepared to discuss how you've used data to optimise campaigns in the past. This shows that you understand the importance of analytics in shaping effective strategies.
✨Ask Thoughtful Questions
Prepare insightful questions about their current content strategy and future goals. This not only shows your interest in the role but also gives you a chance to assess if the organisation is the right fit for you. Think about how you can contribute to their growth.
