At a Glance
- Tasks: Support and enhance operational systems while providing user training and helpdesk support.
- Company: Join Lantra, a leading awarding body in land-based industries with a collaborative culture.
- Benefits: Enjoy a competitive salary, flexible working, and a range of health and wellbeing perks.
- Other info: Great career growth opportunities in a friendly and inclusive workplace.
- Why this job: Make a real impact by ensuring smooth operations and supporting users in a dynamic environment.
- Qualifications: Experience in technical administration and software support is essential.
The predicted salary is between 28000 - 32000 € per year.
Lantra is a leading awarding body for land‑based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training provider partners.
Benefits
- Salary of £28,000 - £32,000 per annum
- 25 days’ annual leave, increasing with service
- Flexible and hybrid working arrangements
- Defined contributory pension scheme or pension auto‑enrolment scheme
- Professional development and career growth opportunities
- Collaborative and friendly work environment
- Employee assistance scheme
- Hapi – employee benefits and wellbeing platform
- Medical cash plans
- Enhanced maternity and adoption pay
- Rewards for length of service
- Health and wellbeing events and initiatives
- Free voluntary day
- Employee rewards
- Free parking
- Free drinks
Role Overview
This opportunity is for a systems support or technical administration professional with experience in supporting software users and managing helpdesk activity. You will manage a varied workload across multiple systems, further developing technical knowledge and experience.
Responsibilities
- Support helpdesk and operational systems administration, and data maintenance
- Liaise with suppliers
- Deliver training sessions and develop user support materials
- Produce Power BI and report builder reports
- Test system enhancements and bug fixes
- Maintain data confidentiality and integrity in line with ISO 9001 and GDPR
Qualifications
- Administrative experience in a technical or governance role
- Experience of liaising with third‑party suppliers
- Experience of supporting users of software/systems
- Experience of managing a software/systems helpdesk
- Experience of replicating issues and testing fixes
- Good administrative and organisational skills
- Technical acumen
- Experience of using MS Project and the MS Office toolset, including Word, Excel and PowerPoint
- Organisational skills with the ability to prioritise
- Demonstrated capability for problem solving, decision making, sound judgement and assertiveness
- A good secondary level of education
- A driving licence and access to your own vehicle (due to our location)
Equal Opportunities
Webrecruit and Lantra are equal‑opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Operations Systems Co-ordinator in Kenilworth employer: Webrecruit
Lantra is an exceptional employer, offering a collaborative and friendly work environment in Kenilworth, where employees can thrive with flexible hybrid working arrangements and a strong focus on professional development. With a competitive salary, generous annual leave, and a range of health and wellbeing initiatives, Lantra prioritises employee satisfaction and growth, making it an ideal place for those seeking meaningful and rewarding careers in the land-based industries.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Systems Co-ordinator in Kenilworth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Operations Systems Co-ordinator in Kenilworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Systems Co-ordinator role. Highlight your administrative experience and any technical skills that match the job description. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love seeing candidates who can demonstrate their problem-solving abilities, especially in a technical context!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Webrecruit
✨Know Your Systems
Familiarise yourself with the operational systems mentioned in the job description. Understand how they function and be ready to discuss your experience with similar software. This will show that you’re not just a candidate, but someone who can hit the ground running.
✨Prepare for Technical Questions
Expect questions about your technical skills and problem-solving abilities. Brush up on your knowledge of MS Project and the MS Office toolset. Be prepared to share specific examples of how you've supported users or managed helpdesk activities in the past.
✨Showcase Your Communication Skills
As an Operations Systems Co-ordinator, you'll need to liaise with suppliers and train users. Practice explaining complex concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, as this is crucial for the role.
✨Highlight Your Organisational Skills
The role requires strong organisational skills and the ability to prioritise tasks. Prepare examples of how you've managed multiple responsibilities in previous roles. Discuss any tools or methods you use to stay organised, as this will resonate well with the interviewers.
