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For Companies At a Glance
- Tasks: Coordinate quality assurance activities and support the Instructor/Assessor network.
- Company: Join Lantra, a leading awarding body for land-based industries in the UK.
- Benefits: Enjoy a competitive salary, 25 days leave, and professional development opportunities.
- Other info: Hybrid working, free parking, and a friendly workplace culture await you.
- Why this job: Make a real impact in a collaborative environment while supporting instructors and assessors.
- Qualifications: Customer service experience and understanding of quality assurance processes required.
The predicted salary is between 27500 - 27500 £ per year.
Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners.
The Benefits
- Salary of £27,500 per annum
- 25 days’ annual leave, increasing with service
- Defined contributory pension scheme or pension auto-enrolment scheme
- Professional development and career growth opportunities
- Collaborative and friendly work environment
- Employee assistance scheme
- Hapi - employee benefits and wellbeing platform
- Medical cash plans
- Enhanced maternity and adoption pay
- Rewards for length of service
- Health and wellbeing events and initiatives
- Free voluntary day
- Employee rewards
- Free parking
- Free drinks
The Role
As an Instructor Co-ordinator, you will be responsible for the organisation of quality assurance (QA) activity to support the new and existing Instructor/Assessor network. Supporting recruitment drives, you will ensure the network is adequate for the needs of the business and Instructors and Assessors are trained to the required skill levels. You will also review and process the annual membership of Instructors, Customised Provision Instructors and Assessors. Additionally, you will co-ordinate quality assurance activity, including organising spot visits, monitoring performance and working with the network to implement improvements and maintain consistent standards.
Your role will also involve:
- Maintaining accurate and up-to-date databases and records
- Managing and responding to correspondence promptly
- Arranging CPD, standardisation and update events
- Supporting skills assessments, interviews and progression routes
About You
To be considered as an Instructor Co-ordinator, you will need:
- Experience of working in a customer service environment
- Experience of managing external subcontractors
- Experience of operating to quality systems and processes
- An understanding of QA processes
- To be methodical
- Attention to detail
- Excellent communication skills
- A full, valid driving licence and access to a vehicle (due to our location)
Equal Opportunities Statement
Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Instructor Co-ordinator in Kenilworth employer: Webrecruit
Contact Detail:
Webrecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Instructor Co-ordinator in Kenilworth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Lantra and understanding their values and mission. Tailor your responses to show how your experience aligns with their goals, especially in quality assurance and customer service.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience with QA processes and managing external subcontractors, as these are key for the Instructor Co-ordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Lantra team and contributing to their mission.
We think you need these skills to ace Instructor Co-ordinator in Kenilworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Instructor Co-ordinator role. Highlight your experience in customer service and managing external subcontractors, as these are key for us. Use specific examples that showcase your attention to detail and communication skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're passionate about the role and how your background aligns with our needs. Don’t forget to mention your understanding of QA processes and how you can contribute to maintaining consistent standards.
Showcase Your Methodical Approach: In your application, emphasise your methodical nature. We love candidates who can demonstrate their organisational skills, especially when it comes to maintaining accurate databases and records. Share any relevant experiences that highlight this trait!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Webrecruit
✨Know Your QA Processes
Make sure you brush up on quality assurance processes before the interview. Lantra is looking for someone who understands these systems, so be ready to discuss your experience and how you've applied QA in previous roles.
✨Showcase Your Communication Skills
As an Instructor Co-ordinator, excellent communication is key. Prepare examples of how you've effectively communicated with teams or clients in the past. This will demonstrate your ability to manage correspondence and support recruitment drives.
✨Be Methodical and Detail-Oriented
Highlight your attention to detail during the interview. You might be asked about how you maintain accurate records or databases, so come prepared with specific examples that showcase your methodical approach to tasks.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you've had to manage external subcontractors or implement improvements in a network. Practising these scenarios can help you articulate your thought process clearly.