At a Glance
- Tasks: Solve complex IT problems and support colleagues with top-notch technical solutions.
- Company: Join a charity dedicated to creating safer, sustainable environments for everyone.
- Benefits: Enjoy 25 days of leave, health insurance, and a generous pension scheme.
- Other info: Bright, modern office with opportunities for professional development.
- Why this job: Make a real difference while working in a vibrant, inclusive team.
- Qualifications: Experience with Microsoft 365, Azure, and a passion for cybersecurity.
The predicted salary is between 41543 - 41543 £ per year.
Contract: Permanent
Hours: Full-Time 35 hours per week
Salary: £41,543 p/a (starting salary), plus excellent benefits package
Location: London, Farringdon, minimum of 4 days per week in the office, with occasional out‑of‑hours support required.
Are you an IT professional who thrives on solving complex technical problems, keeping systems secure and reliable, and making sure colleagues have the tools and support they need to do their best work? Alongside the interests and challenges of the role, our client knows that candidates also want to be enthused about the mission and values of the organisation they might be joining. Our client is a charity and the professional body for industry professionals. They have a global membership who have designed many of the buildings and bridges people take almost for granted in their daily lives. Creating safer places for the benefit of the public is at the heart of their remit and this includes environmental sustainability. They are central to the debate on the impact construction has on natural resources and climate change. Our client is passionate about inclusion and works hard to help those with talent, irrespective of background, to develop themselves professionally. They have members who work to support the world’s most vulnerable communities, especially those living in places prone to natural hazards. If working as part of a staff team of about 80 people and alongside many members to address these issues appeals to you, then our client would love to hear from you.
The Role
As our client’s IT Operations Engineer, you will play a key practical role in delivering high‑quality technical support, maintaining and improving the IT environment, and acting as an escalation point for operational issues across devices, identity, networks, cloud services and security platforms.
Requirements
- Microsoft 365 (Exchange, SharePoint/OneDrive, Teams Telephony)
- Microsoft Entra ID, Intune and Defender
- Microsoft Azure (VMs, networking, backup & recovery)
- Core networking principles and cybersecurity best practices
- Troubleshooting, organisation and communication
- Security‑first mindset with awareness of least privilege and conditional access
- Knowledge and experience in internal IT as part of a professional body or charity would be advantageous.
What our client can offer you
- 25 days’ paid annual leave (rising with service), plus bank holidays and flexi leave
- A pension scheme with up to 9% employer contributions
- Life Insurance
- Private Medical Insurance
- Permanent Health Insurance
- Health Cash Plan
- Employee Assistance Programme
- Season Ticket Loan
- Cycle to Work Scheme
- Continuous Professional Development
Working Conditions
Our client is based on the edge of the city, their office is bright, modern and open plan. They are an inclusive and friendly workforce. They are presently operating a working model of office‑based, with occasional hybrid working.
Additional information
If you require any reasonable adjustments to enable you to complete your application or would like our client to apply reasonable adjustments when reviewing your application, please contact them as soon as possible to discuss your needs.
Visa
Our client does not hold a visa sponsor licence, therefore, applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered. Our client strives to have a diverse and inclusive workforce, where everyone can be themselves. They are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation.
IT Operations Engineer employer: Webrecruit
Our client is an exceptional employer, offering a vibrant and inclusive work culture in the heart of London, where you can contribute to meaningful projects that enhance public safety and environmental sustainability. With a strong commitment to professional development, generous benefits including 25 days of annual leave, and a supportive team of around 80 dedicated individuals, this charity provides a rewarding environment for IT professionals eager to make a difference. Join us to be part of a mission-driven organisation that values diversity and empowers its employees to thrive.
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We think you need these skills to ace IT Operations Engineer
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✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
