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For Companies At a Glance
- Tasks: Coordinate quality assurance activities and support the Instructor/Assessor network.
- Company: Join Lantra, a leading awarding body for land-based industries in the UK.
- Benefits: Enjoy a competitive salary, 25 days leave, and professional development opportunities.
- Other info: Hybrid working, free parking, and health initiatives to support your wellbeing.
- Why this job: Make a real impact in a collaborative environment while supporting instructors and assessors.
- Qualifications: Customer service experience and understanding of quality assurance processes required.
The predicted salary is between 27500 - 27500 £ per year.
Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners.
The Benefits
- Salary of £27,500 per annum
- 25 days’ annual leave, increasing with service
- Defined contributory pension scheme or pension auto-enrolment scheme
- Professional development and career growth opportunities
- Collaborative and friendly work environment
- Employee assistance scheme
- Hapi - employee benefits and wellbeing platform
- Medical cash plans
- Enhanced maternity and adoption pay
- Rewards for length of service
- Health and wellbeing events and initiatives
- Free voluntary day
- Employee rewards
- Free parking
- Free drinks
The Role
As an Instructor Co-ordinator, you will be responsible for the organisation of quality assurance (QA) activity to support the new and existing Instructor/Assessor network. Supporting recruitment drives, you will ensure the network is adequate for the needs of the business and Instructors and Assessors are trained to the required skill levels. You will also review and process the annual membership of Instructors, Customised Provision Instructors and Assessors. Additionally, you will co-ordinate quality assurance activity, including organising spot visits, monitoring performance and working with the network to implement improvements and maintain consistent standards.
Your role will also involve:
- Maintaining accurate and up-to-date databases and records
- Managing and responding to correspondence promptly
- Arranging CPD, standardisation and update events
- Supporting skills assessments, interviews and progression routes
About You
To be considered as an Instructor Co-ordinator, you will need:
- Experience of working in a customer service environment
- Experience of managing external subcontractors
- Experience of operating to quality systems and processes
- An understanding of QA processes
- To be methodical
- Attention to detail
- Excellent communication skills
- A full, valid driving licence and access to a vehicle (due to our location)
Equal Opportunities Statement
Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Instructor Co-ordinator employer: Webrecruit
Contact Detail:
Webrecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Instructor Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Lantra through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Lantra's values and recent projects. We want to see that you’re genuinely interested in what we do, so come armed with questions that show you’ve done your homework!
✨Tip Number 3
Showcase your skills during the interview! Think of examples from your past experiences that highlight your customer service and quality assurance expertise. We love seeing how you’ve made an impact in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Instructor Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Instructor Co-ordinator role. Highlight your experience in customer service and managing external subcontractors, as these are key for us. Use specific examples that showcase your attention to detail and communication skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're passionate about the role and how your background aligns with our mission at Lantra. Don’t forget to mention your understanding of QA processes and how you can contribute to maintaining high standards.
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have with quality assurance activities or training coordination. We want to see how you've successfully managed similar tasks in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at Webrecruit
✨Know Your Stuff
Make sure you understand the role of an Instructor Co-ordinator inside out. Familiarise yourself with Lantra's mission, their quality assurance processes, and how they support their network of Instructors and Assessors. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your experience in customer service and managing external subcontractors. Prepare specific examples that highlight your attention to detail and methodical approach, as these are key traits for the role.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, the team you'll be working with, and the challenges they face in maintaining quality assurance. This not only shows your interest but also helps you gauge if it's the right fit for you.
✨Communicate Clearly
Since excellent communication skills are a must for this role, practice articulating your thoughts clearly and concisely. Whether it’s discussing your past experiences or answering questions, clarity is key to making a good impression.