At a Glance
- Tasks: Help customers manage rent arrears and provide financial guidance.
- Company: Local housing organisation dedicated to community support.
- Benefits: Flexible working hours, excellent training, and a supportive environment.
- Other info: Part-time role with opportunities for agile working.
- Why this job: Make a real difference in people's lives while balancing your commitments.
- Qualifications: Experience in income recovery and negotiation, plus four GCSEs.
The predicted salary is between 20000 - 25000 £ per year.
A local housing organization is seeking a compassionate Income Officer to manage rent arrears recovery and provide financial guidance to customers in Barnsley. This part-time role offers the flexibility to balance work with other commitments while focusing on customer support and relationship building.
Ideal candidates have experience in income recovery and negotiation, along with a minimum of four GCSEs. The position provides opportunities for agile working, excellent training, and a supportive environment.
Income Recovery Officer — Part-Time with Flexible Working employer: Webrecruit
Contact Detail:
Webrecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Recovery Officer — Part-Time with Flexible Working
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work as Income Recovery Officers. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for your interview by practising common questions related to income recovery and customer support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your negotiation skills during interviews. Share specific examples of how you've successfully managed rent arrears or helped customers in financial distress. This will highlight your experience and compassion.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and you’ll find all the latest opportunities tailored just for you.
We think you need these skills to ace Income Recovery Officer — Part-Time with Flexible Working
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your compassionate side shine through. We want to see how you can connect with customers and provide the support they need, especially when it comes to managing rent arrears.
Highlight Relevant Experience: Make sure to showcase any experience you have in income recovery and negotiation. We’re looking for candidates who can demonstrate their skills in these areas, so don’t hold back on sharing your successes!
Tailor Your Application: Take a moment to tailor your application to the job description. We love seeing candidates who take the time to align their skills and experiences with what we’re looking for in an Income Recovery Officer.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this flexible part-time role. We can’t wait to hear from you!
How to prepare for a job interview at Webrecruit
✨Know Your Stuff
Make sure you brush up on income recovery processes and any relevant legislation. Familiarise yourself with common challenges in rent arrears recovery, as well as effective negotiation techniques. This will show the interviewer that you're not just passionate but also knowledgeable about the role.
✨Show Your Compassion
Since this role involves providing financial guidance to customers, be prepared to discuss how you've supported individuals in similar situations before. Share specific examples that highlight your empathy and ability to build relationships, as these are key traits for an Income Recovery Officer.
✨Flexibility is Key
Emphasise your ability to manage your time effectively, especially since this is a part-time role with flexible working. Be ready to discuss how you balance commitments and how you can adapt to the needs of the organisation while still providing excellent customer support.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation's approach to income recovery and customer support. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values, especially regarding their commitment to training and support.