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For Companies At a Glance
- Tasks: Support and guide migrants in finding suitable housing solutions.
- Company: A dedicated organisation helping migrants with essential support and advice.
- Benefits: Competitive salary, 25 days leave, pension, and flexible working options.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a supportive team committed to employee recognition and growth.
The predicted salary is between 26521 - 26521 £ per year.
Housing Officer
Birmingham, West Midlands
The Organisation
Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.
Our client’s mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society.
They are now looking for a Housing Officer to join them on a full-time, permanent basis, working 37.5 hours per week.
Our Client’s Commitment to You
– Salary of £26,521 per annum
– 25 days’ annual leave, plus bank holidays
– Pension
– Flexible working
– Employee Recognition Programme
– Training and development opportunities
– Employee Assistance Programme
– Social gatherings and staff retreats
– A fully stocked staffroom!
This is an incredible opportunity for a dedicated professional with experience working with asylum seekers or refugees to contribute to the success of our client’s forward-thinking organisation.
You’ll discover a purpose-driven environment where your work will have a direct and lasting impact, helping to create brighter futures and stronger communities.
What’s more, you’ll have access to strong professional development opportunities and the support of an experienced team, enabling you to progress your career while continuing to grow personally.
What You’ll Be Doing
As a Housing Officer, you will provide vital housing support, helping tenants maintain their homes and successfully integrate into the community.
Working as part of the Housing and Income Team, you will help reduce voids and ensure rental income is maximised whilst arrears are minimised.
You will deliver a needs-led service to tenants that promotes their personal growth and wellbeing, maximises their potential and helps them to develop.
Additionally, you will:
– Assist in assessing potential tenants and finding them accommodation
– Help to manage property rental income, including any service charges
– Oversee estate management tasks, including settling new tenants, undertaking inspections and ensuring properties are clean and tidy
– Address complaints promptly and resolve where possible
– Help negotiate debt payments
What Our Client is Looking For
To be considered as a Housing Officer, you will need:
– Experience of working with asylum seekers or refugees in a voluntary or paid capacity
– Knowledge of the Homelessness Act 2002 and related legislation
– A commitment to supporting refugees with their integration in the UK and a dedication to equality and diversity principles
– Organisational skills in terms of service planning, prioritising work, time management, effective use of resources and performance evaluation
– Excellent written and verbal communication skills, with previous experience of working with service users who speak a different language
– A good standard of education
The closing date for this role is 18th November 2025.
Other organisations may call this role Migrant Support Officer, Refugee Support Officer, Housing Support Officer, Tenancy Support Officer, Social Housing Officer, or Supported Housing Officer.
Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re seeking your next challenge as a Housing Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Housing Officer employer: Webrecruit
Contact Detail:
Webrecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with organisations similar to our client. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Housing Officers. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your passion for helping others! When you get the chance to speak about your experiences, highlight how you've made a difference in people's lives, especially in housing or community support.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always here to help if you need any tips along the way.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Before you start writing, take a good look at the job description. Make sure you understand what a Housing Officer does and how your skills match up. This will help us see why you're the perfect fit!
Tailor Your Application: Don’t just send a generic application! We want to see how your experience relates specifically to the Housing Officer role. Highlight relevant skills and experiences that show you can support and guide those who have migrated.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make sure your passion for the role shines through without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Webrecruit
✨Know Your Stuff
Make sure you understand the role of a Housing Officer inside out. Familiarise yourself with the key responsibilities, such as providing support and guidance to migrants. Research the organisation's mission and values so you can align your answers with their goals.
✨Show Empathy and Understanding
As a Housing Officer, you'll be working closely with individuals from diverse backgrounds. Prepare examples that showcase your ability to empathise and communicate effectively. Think about times when you've helped someone navigate a difficult situation and how you approached it.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation and the role. This shows your genuine interest and helps you assess if it's the right fit for you. Ask about their approach to supporting migrants or how they measure success in this position.
✨Practice Makes Perfect
Rehearse common interview questions related to housing and support services. Consider doing mock interviews with a friend or using online resources. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
