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- Tasks: Lead initiatives to support homeless individuals in finding housing and employment.
- Company: Join a dedicated organization focused on transforming lives and tackling homelessness in London.
- Benefits: Enjoy a full-time role with a commitment to social impact and community support.
- Why this job: Make a real difference in people's lives while working in a supportive and impactful environment.
- Qualifications: Experience in social services or management is preferred; passion for helping others is essential.
- Other info: This is a fixed-term position until March 2026, offering a chance to create lasting change.
Homeless Health Link Manager Reporting to: Director of Operations Salary: £39,287.00 per annum Location: Twickenham, London Hours: Full-time, 37.5 hours per week (Monday to Friday) (Fixed-term contract to March 2026) About the Role This role involves managing and delivering high-quality services through the Homeless Health Link Service, supporting individuals experiencing homelessness, including rough sleepers, to access primary care, mental health, and substance misuse services. You will work closely with statutory and non-statutory agencies to improve pathways and outcomes for clients with complex needs while overseeing a team dedicated to this mission. Key Responsibilities Service Delivery * Build relationships with NHS Integrated Care Boards, local authorities, substance misuse services, and mental health providers to enhance service delivery. * Ensure staff conduct comprehensive assessments of referred clients, including risk and engagement plans for those with complex mental health needs. * Develop relationships with health services, homelessness services, and housing providers to facilitate effective client referrals and support pathways. * Provide advocacy for clients facing barriers in accessing services, ensuring their needs are met through coordinated efforts with local authorities and service providers. Resource Management * Provide leadership, supervision, and line management for staff, ensuring effective service delivery. * Promote the service across the community, building professional relationships with stakeholders and raising awareness of the available support. * Maintain up-to-date knowledge of resources for clients, signposting and referring them as necessary. Casework Management * Lead regular case reviews, working closely with partner agencies to monitor progress and address challenges. * Maintain accurate data and case management records in systems such as CHAIN and Inform. * Work collaboratively with clients to develop holistic, person-centered care plans that align with individual goals. * Ensure high standards of recording and reporting, including risk assessments, safeguarding alerts, and incident reports. Organizational Responsibilities * Support the delivery of objectives aligned with contractual KPIs and work collaboratively with funders and health partners. * Participate in team meetings, supervision sessions, and organizational training to maintain alignment with policies and values. * Maintain a safe and appropriate environment for staff and service users in compliance with health and safety standards. Knowledge, Skills & Experience Essential Experience * Proven experience in line-managing and supervising teams in homelessness, substance misuse, or mental health services. * Strong knowledge of services available to homeless individuals, including substance misuse and mental health support. * Experience in working with clients displaying challenging behaviors or complex needs. * A solid understanding of homelessness causes and pathways, alongside key legislation related to welfare benefits and housing law. * Strong organizational, communication, and case management skills, with proficiency in IT systems and databases. Desirable Experience * Experience working within the NHS. * Familiarity with psychological approaches such as IAPT and motivational interviewing. Values and Attributes * Collaborative: Works effectively with partners, staff, and clients to overcome challenges. * Aspirational: Sees the potential in others and strives for the best outcomes for all. * Respectful: Listens to and values every individual’s personal journey and views. * Determined: Committed to breaking down barriers and supporting people to recover from homelessness. * Visionary: Seeks innovative solutions to reduce homelessness and build lasting change. About the Service This service provides targeted support for single homeless individuals, including rough sleepers, helping them access vital health services and empowering them to work toward sustainable futures. The post holder will collaborate with various partners to ensure effective delivery and integration of services for clients
Homeless Health Link Manager employer: Pin Point Health & Social Care
Contact Detail:
Pin Point Health & Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Health Link Manager
✨Tip Number 1
Familiarize yourself with the specific challenges faced by homeless individuals in London. Understanding the local context and the barriers they encounter will help you demonstrate your commitment and knowledge during the interview.
✨Tip Number 2
Network with professionals in the homelessness sector. Attend relevant events or workshops to connect with others who work in this field, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Highlight any previous experience you have in managing teams or projects related to social services. Be prepared to discuss specific examples of how you've successfully led initiatives that support vulnerable populations.
✨Tip Number 4
Research our client’s mission and values thoroughly. Being able to articulate how your personal values align with theirs will show your genuine interest in the role and the organization’s goals.
We think you need these skills to ace Homeless Health Link Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Homeless Health Link Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in managing services for homeless individuals or working within health services. Use specific examples to demonstrate your impact in similar roles.
Showcase Your Passion: Express your commitment to helping homeless people in your application. Share personal motivations or experiences that drive your passion for this work, as it will resonate with the organization's mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at Pin Point Health & Social Care
✨Understand the Mission
Make sure you are familiar with the organization's mission to help homeless people in London. Be prepared to discuss how your values align with their goals and how you can contribute to their efforts.
✨Showcase Relevant Experience
Highlight any previous experience you have in managing services for vulnerable populations or working in homelessness support. Use specific examples to demonstrate your skills and impact in similar roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and approach to managing complex situations. Think about past challenges you've faced and how you resolved them, particularly in a homelessness context.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and the organization. Consider asking about their current initiatives or how they measure success in their programs.
