Domestic Violence and Abuse Complex Needs Team Leader

Domestic Violence and Abuse Complex Needs Team Leader

London

The Organisation

Our client champions female empowerment by providing and promoting affordable homes for women and gender-specific support services. They have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.

They are now looking for a Domestic Violence and Abuse Complex Needs Team Leader to join them on a full-time basis, working 37.5 hours per week on a fixed-term contract until March 2027.

The Benefits

• Salary of £38,380 per annum
• Attractive pension scheme
• Perkbox
• Buying and selling annual leave
• Health Shield
• Season Ticket Loan
• Subsidised gym membership
• Course funding

If you are an experienced team leader with a background of supporting vulnerable people and supported housing services, you will be able to join our client’s purpose-driven organisation and make a positive impact on the lives of people who need support the most.

You’ll step into a role with real influence, shaping how specialist support is delivered while building the experience, confidence and reputation to take your leadership career even further.

On a day-to-day basis, you’ll make a lasting difference to the lives of women, leading a vital service that empowers survivors to build safer, healthier and more independent futures.

The Role

As a Domestic Violence and Abuse Complex Needs Team Leader, you will lead the operational delivery of our client’s London floating support service, ensuring high-quality, trauma-informed support for survivors with complex needs.

Leading and motivating the floating support team, you will provide structured line management, oversee service delivery and foster a positive, high-performing culture that delivers outstanding support for survivors.

You will also manage your own caseload of survivors, co-ordinating integrated packages of support, and working closely with local partner organisations to achieve the best possible outcomes.

Additionally, you will:

• Ensure services meet contractual, quality and risk management standards
• Approve risk assessments and support plans
• Monitor team performance and manage service targets
• Produce reports for the Deputy Manager and other stakeholders
• Support the induction and development of staff and volunteers
• Facilitate training sessions and awareness activities

About You

To be considered as a Domestic Violence and Abuse Complex Needs Team Leader, you will need:

• Significant experience managing teams delivering services to vulnerable people within floating support and/or accommodation-based services
• Experience setting, managing and monitoring budgets
• Experience working in partnership with statutory and voluntary agencies
• Experience delivering housing-related support services within contractual and quality framework requirements
• Knowledge of current health and safety legislation relating to supported housing and accommodation management
• Extensive knowledge of legislation and policy relating to gender-based violence, housing, welfare benefits, safeguarding, MARAC, MAPPA and legal interventions
• Sound knowledge of person-centred support planning, trauma-informed practice, risk assessment and outcome monitoring

Due to the sensitive nature of this service, this post is subject to an enhanced DBS check and is open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).

The closing date for this role is 20th August 2026.

Other organisations may call this role Domestic Abuse Team Leader, Supported Housing Team Leader, Violence Against Women and Girls (VAWG) Team Leader, Domestic Abuse Service Manager, Floating Support Team Leader, Complex Needs Team Leader, Supported Services Team Leader, Women's Services Team Leader, or Domestic Violence Service Lead.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.