At a Glance
- Tasks: Support Shared Lives Carers with funding and welfare benefits, ensuring accurate record-keeping.
- Company: Join an award-winning charity making a difference in the community.
- Benefits: Competitive salary, hybrid working, generous leave, and wellbeing support.
- Other info: Flexible hours and excellent career development opportunities await you.
- Why this job: Make a real impact by helping individuals access vital financial support.
- Qualifications: Experience in welfare benefits and financial support is essential.
The predicted salary is between 25185 - 25989 £ per year.
Shared Lives South West is an award‑winning charity that provides long‑term and short‑break care and support services throughout Devon, Cornwall and Somerset. We’re now looking for a passionate individual to join us as a Funding & Benefits Officer on a part‑time, permanent basis, working 30 hours per week, with flexibility to extend to 37.5. Your working days must include Fridays.
As a Funding & Benefits Officer, you will provide efficient and effective funding and benefit support to Shared Lives Carers and the people we support. Working closely with carers, supported individuals, colleagues and external agencies, you will support a wide range of funding and welfare benefit matters, ensuring accurate record‑keeping, effective communication and timely support.
What You’ll Get From Us
- Salary of £28,858.74 per annum (pro rata)
- Hybrid working
- 25 days’ annual leave pro rata (rising to 27 days with service)
- Pension scheme
- Life assurance
- Additional day off to mark your birthday
- Wellbeing Hour (one hour per week)
- Paid dependant and Carer leave
- Volunteer days (two per year)
- 24/7 access to GP telephone service
- Accident and injury insurance
- Mindful Employer Support
- Option to buy additional annual leave
- Cycle to Work Scheme
- Blue Light Card
A Bit More About The Role
This is a varied and detail-focused role where you will support Shared Lives Carers and the people we support with funding, welfare benefits and financial processes, helping to ensure individuals receive the financial support and entitlements available to them. Supporting people at the point of entry into the service, ensuring they have sufficient finances and/or benefits in place to fund their contribution to costs, and that the correct appointee or deputy arrangements are established where required. You will also conduct financial assessments, apply relevant charging policies and support the management of more complex benefit issues in collaboration with the Funding & Benefits Team Leader. Alongside this, you will maintain accurate records across a range of systems, monitor changes to benefits and payments, and support payment processes for Shared Lives Carers providing long-term services.
Additional Responsibilities
- Ensure that the people supported receive their maximum benefit entitlements
- Liaise with the Finance team regarding payments, reconciliations and money management queries
- Monitor and report potential bad debts to the Funding & Benefits Team Leader
- Audit accounts, savings and running these services completely with the family and stay safe and accessible to approval for enhanced skills as caring to co-housing membership security rewards.
- Deliver funding and benefits training for Shared Lives Carers and staff.
Who Are We Looking For?
To be considered as a Funding & Benefits Officer, you will need:
- At least one year’s experience of welfare benefits working within welfare benefits, financial support, money advice or a related field.
- Experience of supporting applications for welfare benefits, particularly for adults with support needs.
- Experience of working with benefits agencies, local authorities, and other external organisations.
- Experience of maintaining accurate records and managing confidential information appropriately.
- Experience of working within a health or social care environment.
- A good understanding of welfare benefits systems and processes, including benefit applications, reviews and changes in circumstances.
- GCSEs at Grade C/Level 4 or above in Maths and English, or equivalent.
- Relevant training in welfare benefits, money advice or financial administration.
- A full, valid driving licence and the ability to travel according to the needs of the role.
Please note, appointment is subject to a satisfactory Enhanced DBS check and pre‑employment checks.
Welfare Benefits Officer in Devon employer: Webrecruit
Shared Lives South West is an exceptional employer, offering a supportive and flexible work environment for the Welfare Benefits Officer role in Kingsteignton, Devon. With a strong commitment to employee wellbeing, we provide generous benefits including hybrid working, additional leave for birthdays, and opportunities for professional growth through training and volunteer days. Join us in making a meaningful impact in the lives of individuals and families while enjoying a culture that values compassion and collaboration.
