At a Glance
- Tasks: Lead a team to drive sales and deliver top-notch customer service.
- Company: Join Sue Ryder, a charity with a strong community focus.
- Benefits: Earn £12.79 per hour plus rewards and benefits.
- Other info: Flexible hours with opportunities for personal growth.
- Why this job: Make a difference in your community while gaining valuable leadership experience.
- Qualifications: Customer service and supervisory experience are essential.
The predicted salary is between 26500 - 26500 £ per year.
Location: 35 High Street, Welshpool, SY21 7JP.
Hours: 15 hours per week, including weekends on rota.
Pay: £12.79 per hour plus reward and benefit scheme.
Responsibilities
- Use retail experience to drive business, push sales, and achieve targets.
- Lead the shop team to deliver excellent customer service to donors and customers.
- Work with the local community to generate sufficient donated stock to drive sales.
- Recruit, train, and retain a volunteer team, providing leadership and guidance.
- Set high standards of merchandising and housekeeping, ensuring health and safety is a priority.
- Manage effective stock processes to keep the shop well merchandised with fresh, seasonal stock.
- Act as a brand ambassador for Sue Ryder, supporting in‑store campaigns and national fundraising initiatives.
- Operate the Epos system for a smooth stock process.
Minimum Essential Criteria
- Customer service experience.
- Previous supervisory experience.
- Cash handling/till work.
- Basic IT skills (emails, instant messaging, video calls).
- Organisational skills.
- Lone working experience.
Desirable Criteria
- High‑street retail, leisure, or hospitality background.
- KPI and target experience.
- Charity retail experience.
Shop Supervisor in Cornwall employer: Webrecruit
At Sue Ryder, we pride ourselves on being an exceptional employer, offering a supportive work culture that values community engagement and personal growth. As a Shop Supervisor in Welshpool, you'll enjoy flexible hours, competitive pay, and a comprehensive reward and benefit scheme, all while leading a passionate team dedicated to making a difference. Join us to develop your leadership skills and contribute to meaningful charitable initiatives in a vibrant local setting.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor in Cornwall
✨Tip Number 1
Network like a pro! Reach out to your connections in retail or charity sectors. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service and community shine through. We want to see how you can lead a team and make a difference!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve driven sales or led a team. We love hearing about real-life scenarios that showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Sue Ryder!
We think you need these skills to ace Shop Supervisor in Cornwall
Some tips for your application 🫡
Show Off Your Retail Experience:Make sure to highlight your retail experience in your application. We want to see how you've driven sales and provided excellent customer service in the past. Use specific examples to demonstrate your skills!
Leadership is Key:As a Shop Supervisor, you'll be leading a team, so don’t forget to mention any previous supervisory roles. Tell us about how you’ve trained and motivated others, and how you can bring that experience to our shop.
Community Connection:We love candidates who understand the importance of community. Share any experiences you've had working with local groups or generating support for initiatives. It shows us you're a great fit for our mission!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Webrecruit
✨Know Your Stuff
Before the interview, make sure you understand the role of a Shop Supervisor inside out. Familiarise yourself with the responsibilities listed in the job description, especially around customer service and team leadership. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to share specific examples from your past roles that highlight your supervisory experience and customer service skills. Think about times when you led a team or improved sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Engage with the Community
Since the role involves working with the local community, come prepared with ideas on how you could generate donations and engage customers. This shows initiative and a proactive approach, which is exactly what they’re looking for in a candidate.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the shop's current challenges or how they measure success in terms of KPIs. This not only demonstrates your interest but also gives you a better understanding of what’s expected in the role.
