The Digital Services Support Specialist at Webrecruit supports students, staff and visitors by delivering friendly, inclusive help across face-to-face, phone and live chat channels. You will diagnose issues, log requests in the Service Management platform, and guide users to quick resolutions while maintaining high service standards.
Based in Carmarthen, the role emphasises independent problem-solving, strong interpersonal skills and teamwork to ensure reliable access to digital services and
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Digital Services Support: Frontline Help & Troubleshooting in Carmarthen employer: WEBRECRUIT
WEBRECRUIT is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With competitive benefits and a strong focus on employee growth, this role provides opportunities to lead impactful technology and digital transformation projects while enjoying the flexibility of hybrid working. Join a team that values your expertise and supports your professional development in a vibrant city environment.
