Production Supervisor in Birmingham

Production Supervisor

Birmingham, West Midlands

We are Cooksongold, a well-established global manufacturer of precious metal products, and part of HM Precious Metals, one of Europe’s largest refiners and processors of precious metals. We provide a range of services such as bespoke manufacturing, stampings, and precious metal scrap refining. We are a pioneering force in the additive manufacturing industry, specialising in precious metal 3D printing for the jewellery, aerospace, medical and automotive sectors.

Based in the heart of the Birmingham Jewellery Quarter, we are a friendly, well-established and growing business with 280 employees. We are highly rated by our customers - we were awarded a Feefo Trusted Platinum Service Award for 2024, as a result of our excellent customer feedback ratings, as well as being awarded Jewellery Supplier of the Year at the 2025 National UK Jewellery Awards 2025. We pride ourselves on our commitment to quality, creativity and customer satisfaction and on delivering innovative and personalised products that meet the unique needs of our customers.

We are currently looking for an experienced Production Supervisor to ensure the smooth running of certain processes across manufacturing by overseeing production activities, troubleshooting problems, and solving issues that arise whilst ensuring a safe and clean workspace.

Duties include, but are not limited to:

• Plan, oversee and coordinate production to meet targets and objectives, effectively managing and coordinating available resources and monitoring the production processes and adjusting schedules as needed.
• Maintain appropriate systems for measuring KPIs and achievement of objectives.
• Oversee adherence to Daily & Weekly Standard Work conducted by Team Leaders and Operatives, ensuring that the detailed requirements and processes are fulfilled and followed and carried out on a timely basis, including carrying out standard work as required.
• Improve and implement process improvement or change where necessary.
• Liaise with Manufacturing Manager & other colleagues to facilitate training and development requirements within the team. You will motivate and develop staff to ensure that they fulfil their roles and meet targets effectively and to agreed quality standards and develop them and their skills where possible.
• Promote Quality, Environmental and Health & Safety requirements throughout your department. You will be a champion for H&S on site.
• All day-to-day problems escalated to you by the Leading Hands of each section are dealt with quickly and efficiently.
• Induction and ongoing cross-training is co-ordinated to ensure the team are multi-skilled across the department.
• All HR procedures are carried out timely and in line with the PPM: i.e. probationary review, investigations, RTW's.
• Appraisal and performance reviews are conducted. Underperformance is challenged. High performers are identified and encouraged. The Logistics Manager and HR are updated as needed.

What we are looking for:

• Previous experience of supervising a production team.
• A good awareness of H&S - IOSH Managing Safely qualification would be a distinct advantage.
• Experience in dealing with People issues within a manufacturing environment.
• Good leadership and motivational skills, with the ability to resolve conflict.
• Be able to manage time and delegate effectively, communicating at different levels.
• The ability to cope with pressure and work to deadlines.

What we offer:

• Competitive Salary.
• Up to 34 days' paid leave per year (including bank holidays).
• A generous Pension Scheme, where employee contributions are matched by the company up to 8%.
• Employee Assistance Programme.
• Interest-free loans for travel to work costs.
• Life Assurance up to x4 salary.
• Discounts on company products.

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