At a Glance
- Tasks: Lead a team in overseeing AML, Enforcement, and Compliance functions.
- Company: Join a dynamic organisation with a collaborative culture in Birmingham.
- Benefits: Enjoy a competitive salary, generous holiday, and a Civil Service Pension.
- Other info: Flexible working options and a supportive, people-focused environment.
- Why this job: Make a real impact by improving operational models and driving change.
- Qualifications: Proven leadership experience and strategic change implementation skills required.
The predicted salary is between 65000 - 65000 £ per year.
Location: Hybrid working – Birmingham office 1 day per week
Contract: Permanent
Hours: Full‐time (37 hours per week)
Salary: £65,000 per annum, pro rata
Grade: 14
The role
As Head of Supervision & Casework, you will lead a team of Senior Managers across departments in Operations, acting as the senior point of contact for the day‐to‐day running of our AML, Enforcement and Compliance functions. You will play a critical role in the provision and oversight of all casework activity, including processes, investigation techniques, decision‐making quality, industry engagement, and the performance, data and delivery standards of the teams.
Our offer to you
- Civil Service Pension, with 28.97% employer contribution
- 26 days' holiday, rising to 29 days after two years' service (pro‐rata)
- Holiday purchase scheme (option to buy up to five extra days' annual leave)
- Flexible working & family‐friendly policies
- Ergonomic, fully accessible office, very close to Birmingham New Street Station
- Open, collaborative and people‐focused culture
Key Responsibilities
- Lead the coordination of departmental activity and provide oversight across operations
- Line‐manage Senior Managers, supporting them to deliver against individual, team and wider business objectives
- Bring together activity across our teams to ensure consistency, alignment and effective use of resources
- Lead the implementation of departmental changes and oversee how resources are deployed across the function
- Review and improve ways of working to ensure the function remains effective in an evolving regulatory environment
- Contribute to the design and delivery of supervisory activity aimed at raising standards and investigating regulatory breaches
- Strengthen internal quality and consistency, as well as deliver an effective external supervisory approach
- Develop risk‐based tools, such as supporting the continued development of our risk matrix and decision‐making model, case evaluation and reporting
- Oversee projects and change activity, ensuring delivery to agreed timelines and budgets, with clear management of risks, issues and resources
- Set the tone for ways of working across the function, acting as a role model and supporting a strong, values‐led culture
- Chair key forums, providing technical input, contributing to governance processes and representing Operations in various key groups
Person Specification
Essential:
- Proven track record of leading multi‐disciplinary teams at a senior level, with direct management of senior managers and accountability for operational delivery and performance
- Demonstrable experience of leading and implementing strategic change, improving operational models and driving continuous improvement in performance, quality and outcomes
- Significant experience building effective relationships with senior internal and external stakeholders, including presenting to Boards or Executive teams and representing the organisation at a senior level
- Proven ability to oversee large‐scale operational activity, including managing risk, prioritising competing demands and ensuring delivery against performance, quality and governance standards
- Strong experience of leading complex projects or programmes end‐to‐end, including managing resources, risks and delivery within agreed timelines and budgets
Head of Supervision & Casework in Birmingham employer: Webrecruit
As an employer, we pride ourselves on fostering a collaborative and people-focused culture that values open communication and teamwork. With a strong commitment to employee growth, we offer extensive training opportunities and a supportive environment for career advancement, all while providing a competitive salary and generous benefits such as a Civil Service Pension and flexible working arrangements. Our Birmingham office, conveniently located near public transport, ensures a comfortable and accessible workspace for all staff, making it an excellent place to build a meaningful career in supervision and casework.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Supervision & Casework in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you fit in, so think about how your experience aligns with their values and goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Head of Supervision & Casework in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Supervision & Casework role. Highlight your experience in leading teams and managing operational delivery, as this is key for us at StudySmarter.
Showcase Your Leadership Skills:We want to see how you've successfully led multi-disciplinary teams before. Share specific examples of how you've driven strategic change and improved performance in your previous roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your achievements and how they relate to the responsibilities outlined in the job description. We appreciate brevity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Webrecruit
✨Know Your Stuff
Make sure you thoroughly understand the role of Head of Supervision & Casework. Familiarise yourself with AML, Enforcement, and Compliance functions. Brush up on relevant regulations and best practices, so you can confidently discuss how your experience aligns with the job.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading multi-disciplinary teams and managing senior managers. Be ready to discuss specific instances where you've driven strategic change or improved operational models, as this will demonstrate your capability to lead effectively.
✨Engage with Stakeholders
Think about how you've built relationships with senior stakeholders in the past. Prepare to share stories about how you've presented to Boards or Executive teams, and how you’ve represented your organisation at a senior level. This will show your ability to engage and influence key players.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage complex projects. Prepare to discuss how you've handled competing demands, managed risks, and ensured delivery against performance standards. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
