At a Glance
- Tasks: Manage client accounts, build relationships, and support revenue growth in a fun, supportive team.
- Company: Join The Vegan Society, a leader in promoting veganism and sustainability.
- Benefits: Competitive salary, flexible hours, 28 days leave, and health cash-back scheme.
- Other info: Embrace diversity and inclusion in a dynamic work environment.
- Why this job: Make a positive impact while working remotely and supporting ethical values.
- Qualifications: Experience in account management and strong customer service skills required.
The predicted salary is between 31022 - 33699 £ per year.
We have an exciting opportunity for a full-time Account Manager to join our team, on a 12‑month fixed‑term basis.
What we offer:
- A starting salary of £31,022 - £33,699, depending on experience
- 28 days’ leave + 8 public bank holidays (25 days’ annual leave and 3 closure days)
- Ethical pension scheme (5-7% employer contribution)
- Flexible working hours
- Employee Assistance Programme and health cash‑back scheme
- A fun and supportive team
- A solution‑focused atmosphere and hard‑working environment
- Cycle to work scheme
- Animal companion compassionate leave
- Death in service benefit
Key responsibilities of the role:
As an Account Manager, you will be responsible for managing a portfolio of Vegan Trademark renewals, building strong client relationships and supporting account retention and revenue growth. You will work closely with clients and internal teams to co‑ordinate solutions, maintain accurate CRM records, deliver forecasting updates and ensure a high standard of customer service across all client interactions.
What are we looking for?
- Extensive experience in account management and client relationship management
- Experience of supporting client retention and revenue growth activities
- Experience of supporting customers within a B2B or commercial environment
- The ability to manage multiple priorities, work to deadlines and deliver positive client outcomes
- Experience of implementing and planning account management or customer engagement activities
- A high level of knowledge and understanding of customer service principles and relationship management
- Experience of using CRM systems and Microsoft Office applications
- GCSE English, Maths & Science (A‑C) or equivalent qualification
The role is predominantly remote with occasional travel for in‑person meetings and events. You do not need to be Birmingham based to apply.
Equality, Diversity and Inclusion:
The Vegan Society values equality, diversity and inclusion. We want to be an organisation that tackles any structural discrimination or prejudice. We are actively trying to increase diversity in our organisation and encourage applications from all sections of the community. It is a condition of your employment that, as far as is possible and practicable, you adhere to a vegan diet and lifestyle.
Account Manager in Birmingham employer: Webrecruit
The Vegan Society is an exceptional employer, offering a supportive and fun work environment that prioritises employee well-being and growth. With flexible working hours, a comprehensive benefits package including an ethical pension scheme and health cash-back options, and a commitment to equality and diversity, this role as an Account Manager in Birmingham provides a unique opportunity to contribute to meaningful change while enjoying a balanced work-life dynamic.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to see how you align with our mission, especially around veganism and sustainability. Show us you’re passionate about what we do!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in account management and client relationships. We love hearing about your successes and how you’ve driven revenue growth in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for candidates who are genuinely interested in joining our team.
We think you need these skills to ace Account Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and client relationships, as these are key for us. Show how your skills align with what we’re looking for!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve supported client retention and revenue growth in previous roles. We love seeing tangible results that demonstrate your impact.
Keep It Professional Yet Personal:While we appreciate professionalism, don’t be afraid to let your personality shine through. We’re a fun and supportive team, so showing a bit of who you are can help us see if you’d be a good fit for our culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Webrecruit
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Account Manager. Familiarise yourself with the Vegan Trademark and how it impacts client relationships. This will show your potential employer that you're genuinely interested in the role and have done your homework.
✨Showcase Your Experience
Be ready to discuss your previous experience in account management and client relationship management. Prepare specific examples of how you've supported client retention and revenue growth in a B2B environment. This will help demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Your People Skills
As an Account Manager, building strong client relationships is crucial. During the interview, highlight your communication skills and give examples of how you've successfully managed multiple priorities while maintaining a high standard of customer service. This will reassure them that you can deliver positive client outcomes.
✨Be Ready for CRM Questions
Since experience with CRM systems is essential, be prepared to discuss your familiarity with these tools. If you’ve used specific software, mention it and explain how it helped you manage client accounts effectively. This will show that you’re not just a people person but also tech-savvy!
