At a Glance
- Tasks: Diagnose and repair kitchen appliances in customers' homes using hands-on skills.
- Company: Join Domex, a leading appliance repair specialist with a strong community of engineers.
- Benefits: Earn £50,000+ annually with competitive pay, paid holidays, and health benefits.
- Other info: Enjoy a supportive environment with growth opportunities and an annual celebration of success.
- Why this job: Launch your engineering career with comprehensive training and real-world experience.
- Qualifications: No prior experience needed; just a passion for problem-solving and hands-on work.
The predicted salary is between 50000 - 50000 £ per year.
Job Summary
Location: London, UK
Sector: Engineering
Field Service Engineers – Join Our Growing Team in West London!
Ready to launch your engineering career? Domex is expanding, and we’re looking for motivated individuals to join our field-based kitchen appliance repair team in West London. No prior experience required – just a passion for fault finding and hands-on repair.
We are Domex, an industry-leading domestic appliance repair specialist, dedicated to delivering exceptional service to our valued customers since 2003. We take pride in representing world-class brands, including LG, Beko & Whirlpool. With a strong presence across Greater London, parts of the Southeast, and the Midlands, we have witnessed remarkable growth, boasting a community of over 80 skilled engineers dedicated to excellence. Our vision is simple yet powerful: to make Domex a household name by revolutionising the appliance repair experience, providing the best technical and customer-focused solutions.
What We’re Looking For:
- Knowledge of Electrical Theory: You understand the fundamentals of electrics.
- Hands-On Expertise: You’re comfortable working with tools and enjoy tackling hands-on tasks.
- Problem-Solving Enthusiast: You get a thrill from diagnosing faults and fixing technical issues.
- Eagerness to Learn: Whether you’re just starting out or looking to expand your skillset, Domex will train you to be an expert in domestic appliance repair.
- Customer Focus: You know how to communicate effectively with customers, ensuring they feel valued and confident in your work.
- Driving: A valid manual driving licence is required to travel between customer homes.
The Field Service Engineer role:
- Diagnostics and repairs: Perform diagnostics and servicing repairs on kitchen appliances e.g. washing machines, dryers, dishwashers, fridge/freezers, electric cookers in customers’ homes.
- Local coverage: Work within your surrounding postcode areas.
- Efficient job management: A user-friendly mobile app to manage your day, including parts intake, returns, tech info and job completion.
Why Join Us?
- Earning Potential: Enjoy the opportunity to earn £50,000+ annually with a competitive base salary, overtime and performance-related pay.
- All-Inclusive Resources: Get equipped with everything you need to succeed, including a company vehicle, fuel card, tools and equipment, a uniform, and a smartphone.
- Well-Being Matters: Paid holidays, a pension plan and a range of health and lifestyle benefits.
- Growth-Oriented: Elevate your skills with comprehensive training at our Head Office Training Academy, hands-on field training with an expert, and continuous support throughout your journey.
- Celebrate Success: Join our annual conference where we come together to socialise, award long service, and celebrate engineer performance.
Apply today and start your journey at Domex, where your path to becoming an expert Domestic Appliance Engineer begins and your potential for success knows no bounds.
At Domex, we take pride in being an equal opportunity employer dedicated to providing fair and equitable treatment to all our applicants and employees, promoting diversity and inclusion.
Please note, this vacancy is for UK based applicants only. We are unable to sponsor. To apply for this job, you should be based in West London (W, NW, UB, HA or TW postcode).
Junior Field Service Engineer in London employer: Webrecruit Ireland Ltd.
Domex is an exceptional employer for aspiring engineers, offering a dynamic work environment in West London where you can kickstart your career in domestic appliance repair. With comprehensive training, competitive earning potential exceeding £50,000 annually, and a strong focus on employee well-being and growth, you'll find ample opportunities to develop your skills while being part of a supportive and inclusive team. Join us at Domex, where your passion for problem-solving and hands-on work will be celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Field Service Engineer in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Domex. Understand their values, the brands they work with, and their vision. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves diagnosing faults, think of examples from your past where you've tackled technical issues or repairs. Be ready to share these stories during your interview to demonstrate your hands-on expertise.
✨Tip Number 3
Show off your customer service skills! As a Field Service Engineer, you'll be interacting with customers regularly. Prepare to discuss how you’ve effectively communicated with others in the past and how you ensure they feel valued and confident in your work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Domex team. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Junior Field Service Engineer in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for engineering shine through! We love seeing candidates who are genuinely excited about fault finding and hands-on repair. Share any relevant experiences or projects that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the Junior Field Service Engineer role. Highlight any skills related to electrical theory, problem-solving, and customer service. We want to see how you fit into our vision of revolutionising the appliance repair experience!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and potential.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Domex!
How to prepare for a job interview at Webrecruit Ireland Ltd.
✨Know Your Basics
Brush up on your electrical theory knowledge before the interview. Understanding the fundamentals will not only help you answer technical questions but also show your enthusiasm for the role.
✨Hands-On Practice
If you have access to any kitchen appliances, try your hand at diagnosing and fixing minor issues. This practical experience can give you real-life examples to discuss during the interview, showcasing your problem-solving skills.
✨Customer Communication
Prepare to demonstrate your customer service skills. Think of scenarios where you effectively communicated with customers or resolved their concerns. This will highlight your ability to make customers feel valued, which is crucial for a Field Service Engineer.
✨Show Your Eagerness to Learn
Express your willingness to learn and grow within the company. Mention any relevant training or courses you’ve taken, and be ready to discuss how you plan to develop your skills further with Domex’s training opportunities.
