At a Glance
- Tasks: Diagnose and repair kitchen appliances in customers' homes using hands-on skills.
- Company: Domex, a leading domestic appliance repair specialist since 2003.
- Benefits: Earn £50,000+ annually with paid holidays, health benefits, and a company vehicle.
- Other info: Join a supportive team with opportunities for growth and success.
- Why this job: Launch your engineering career with comprehensive training and real-world experience.
- Qualifications: Passion for problem-solving and a valid manual driving licence required.
The predicted salary is between 50000 - 50000 £ per year.
Join Our Growing Team in West London! Ready to launch your engineering career? Domex is expanding, and we’re looking for motivated individuals to join our field-based kitchen appliance repair team in West London. No prior experience required – just a passion for fault finding and hands-on repair.
We are Domex, an industry-leading domestic appliance repair specialist, dedicated to delivering exceptional service to our valued customers since 2003. We take pride in representing world-class brands, including LG, Beko & Whirlpool. With a strong presence across Greater London, parts of the Southeast, and the Midlands, we have witnessed remarkable growth, boasting a community of over 80 skilled engineers dedicated to excellence. Our vision is simple yet powerful: to make Domex a household name by revolutionising the appliance repair experience, providing the best technical and customer-focused solutions.
What We’re Looking For:
- Knowledge of Electrical Theory: You understand the fundamentals of electrics.
- Hands-On Expertise: You’re comfortable working with tools and enjoy tackling hands-on tasks.
- Problem-Solving Enthusiast: You get a thrill from diagnosing faults and fixing technical issues.
- Eagerness to Learn: Whether you’re just starting out or looking to expand your skillset, Domex will train you to be an expert in domestic appliance repair.
- Customer Focus: You know how to communicate effectively with customers, ensuring they feel valued and confident in your work.
- Driving: A valid manual driving licence is required to travel between customer homes.
The Field Service Engineer role:
- Diagnostics and repairs: Perform diagnostics and servicing repairs on kitchen appliances e.g. washing machines, dryers, dishwashers, fridge/freezers, electric cookers in customers’ homes.
- Local coverage: Work within your surrounding postcode areas.
- Efficient job management: A user-friendly mobile app to manage your day, including parts intake, returns, tech info and job completion.
Why Join Us?
- Earning Potential: Enjoy the opportunity to earn £50,000+ annually with a competitive base salary, overtime and performance-related pay.
- All-Inclusive Resources: Get equipped with everything you need to succeed, including a company vehicle, fuel card, tools and equipment, a uniform, and a smartphone.
- Well-Being Matters: Paid holidays, a pension plan and a range of health and lifestyle benefits.
- Growth-Oriented: Elevate your skills with comprehensive training at our Head Office Training Academy, hands-on field training with an expert, and continuous support throughout your journey.
- Celebrate Success: Join our annual conference where we come together to socialise, award long service, and celebrate engineer performance.
Apply today and start your journey at Domex, where your path to becoming an expert Domestic Appliance Engineer begins and your potential for success knows no bounds. At Domex, we take pride in being an equal opportunity employer dedicated to providing fair and equitable treatment to all our applicants and employees, promoting diversity and inclusion. Please note, this vacancy is for UK based applicants only. We are unable to sponsor. To apply for this job, you should be based in West London (W, NW, UB, HA or TW postcode).
Junior Field Service Engineer employer: Webrecruit Ireland Ltd.
Domex is an exceptional employer for aspiring engineers, offering a dynamic work culture that prioritises hands-on learning and professional growth. With comprehensive training programmes, competitive earning potential exceeding £50,000 annually, and a strong commitment to employee well-being, Domex fosters an inclusive environment where every team member can thrive. Join us in West London and be part of a dedicated team that celebrates success and innovation in domestic appliance repair.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Field Service Engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Domex. Understand their values, the brands they work with, and their vision. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves diagnosing faults, think of examples from your past where you've tackled technical issues or repairs. Be ready to share these stories during your interview to demonstrate your hands-on expertise.
✨Tip Number 3
Show off your customer focus! Think about times when you've provided excellent service or communicated effectively with others. Being able to convey this during your interview will highlight your ability to make customers feel valued, which is key for Domex.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Domex team. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Junior Field Service Engineer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for engineering shine through! We want to see that you’re excited about fault finding and hands-on repair, so share any relevant experiences or projects that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the Junior Field Service Engineer role. Highlight any skills related to electrical theory, problem-solving, and customer service. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get started!
How to prepare for a job interview at Webrecruit Ireland Ltd.
✨Know Your Basics
Brush up on your electrical theory knowledge before the interview. Domex is looking for candidates who understand the fundamentals of electrics, so be ready to discuss basic concepts and how they apply to kitchen appliances.
✨Show Your Hands-On Skills
Even if you don’t have direct experience, demonstrate your comfort with tools and hands-on tasks. Share any relevant experiences, like DIY projects or repairs you've done at home, to show your enthusiasm for tackling practical challenges.
✨Problem-Solving Mindset
Prepare to discuss how you approach diagnosing faults and fixing technical issues. Think of examples where you've successfully solved problems, whether in a work setting or personal projects, to highlight your problem-solving skills.
✨Customer Communication
Since customer focus is key for Domex, practice how you would communicate effectively with customers. Be ready to explain how you would ensure they feel valued and confident in your work, as this will be crucial in your role as a Field Service Engineer.
