At a Glance
- Tasks: Lead the Wiltshire SENDIASS team, supporting families with special educational needs.
- Company: Join Family Action, a forward-thinking organisation dedicated to improving lives.
- Benefits: Enjoy flexible working, 30 days annual leave, and professional development opportunities.
- Other info: We value diversity and welcome applications from all backgrounds.
- Why this job: Make a real difference in the lives of children and families in your community.
- Qualifications: Professional qualification in education, health, or social work required.
The predicted salary is between 33953 - 41499 £ per year.
Location: Homeworking
Salary: 29.6 – 37 hours per week (0.8 – 1.0), to be negotiated with the successful candidate
Contract Type: Permanent
Closing Date: 13 Sep 2026
About the role:
At Family Action we support people through change, challenge or crisis. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
As Wiltshire SENDIASS Project Manager, you will lead on the management and delivery of the Wiltshire Special Education Needs and Disabilities Information and Advice Service. This service informs parents, children and young people who reside in Wiltshire of their rights in the SEND process, by keeping abreast of education and other relevant legislation and SEND policy and supporting their navigation through the SEND assessment process. With a solution-focused, change management approach, the post holder will oversee a team of Case Officers and a Triage and Information Officer (TIO) and volunteers, and hold a small-medium complex caseload, depending on demand. This role includes responsibility for leading the team and supporting wider development of the service in line with the service’s continuous improvement and development plan. The Wiltshire SENDIASS Project Manager will ensure the service meets the statutory duties as set out in the Children and Families Act (CFA) 2014 and the SEND Code of Practice, as well as ensuring the service meets all criteria within the minimum IASS standards.
Main Responsibilities:
- You will manage a small team of staff, and potentially volunteers, leading the team in a child focused approach to improving outcomes. You will also hold a small-medium, complex caseload of your own.
- You will ensure that the service meets its statutory duties as set out on the Children and Families Act 2014 and is delivered in accordance with the SEND Code of Practice, as well as ensuring that the service meets all the criteria within the minimum IASS standards.
Main Requirements:
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Child and Adult Workforce, including Enhanced with Children’s Barred List.
Benefits:
- An annual paid leave entitlement of 30 working days plus bank holidays (pro-rata)
- Up to 6% matched-pension contributions
- Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- Enhanced paid sick leave and paid family leave provisions
- Eye care and winter flu jabs vouchers
- Cycle to work scheme
- Investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
- Click the ‘Apply’ link below and fill out our digital application form
- Closing date: Sunday 13th September 2026 at 23:59
- Interviews: TBC
Please Note: We reserve the right to close this application early should suitable applications be received prior to the advertised closing date.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email Helen Wemyss, South West Operational Manager: helen.wemyss@family-action.org.uk
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
Wiltshire SENDIASS Project Manager employer: Webrecruit for Family Action
Family Action is an exceptional employer that prioritises the well-being of both its employees and the families they support. With a strong commitment to professional development, our team members benefit from ongoing training and growth opportunities in a collaborative and inclusive work culture. Located in Gorleston-on-Sea, we offer a flexible part-time role that allows you to make a meaningful impact in the community while enjoying competitive benefits such as annual leave and pension contributions.
Contact Details:
Webrecruit for Family Action Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Wiltshire SENDIASS Project Manager
✨Dive into Local Community Groups
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✨Leverage Your Network
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We think you need these skills to ace Wiltshire SENDIASS Project Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Webrecruit for Family Action:Before hitting send, make sure to tailor your application specifically to Webrecruit for Family Action! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Webrecruit for Family Action
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
