At a Glance
- Tasks: Lead the Website and Digital Content Team, managing multiple websites and creating engaging digital content.
- Company: Family Action, a people-focused organisation supporting families through change and crisis.
- Benefits: 30 days annual leave, flexible working, enhanced sick leave, and professional development opportunities.
- Other info: Join a diverse team committed to equality and continuous improvement.
- Why this job: Make a real impact by optimising user journeys and driving brand awareness for meaningful causes.
- Qualifications: Extensive experience in website management and digital project leadership required.
The predicted salary is between 29621 - 36203 £ per year.
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. We protect children, support young people and adults and offer direct, practical help to families and communities. This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities:
- Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
- Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives.
- Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
- Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
- Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
- Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers.
Main Requirements:
- Extensive experience of website development and management within complex organisations.
- Extensive experience of managing complex digital projects with multiple stakeholders such as website builds.
- Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations.
- Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture.
- Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance.
- Experience of line management.
Benefits:
- An annual paid leave entitlement of 30 working days plus bank holidays.
- Up to 6% matched-pension contributions.
- Flexible working arrangements.
- Enhanced paid sick leave and paid family leave provisions.
- Eye care and winter flu jabs vouchers.
- Cycle to work scheme.
- Investing in your professional development with ongoing quality training and career development opportunities.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action.
Senior Website & Digital Content Manager employer: Webrecruit for Family Action
Family Action is an exceptional employer that prioritises the well-being of both its employees and the families they support. With a strong commitment to professional development, our team members benefit from ongoing training and growth opportunities in a collaborative and inclusive work culture. Located in Gorleston-on-Sea, we offer a flexible part-time role that allows you to make a meaningful impact in the community while enjoying competitive benefits such as annual leave and pension contributions.
Contact Details:
Webrecruit for Family Action Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Website & Digital Content Manager
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We think you need these skills to ace Senior Website & Digital Content Manager
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