Marketing and Communications Officer

Salary: £29,087 – £31,646 FTE per annum inclusive of Inner London Weighting for hybrid – (Pro‑ra amount for part‑time hours: £17,452 – £18,987) – If home‑based you will receive £25,221 – £27,780 (Pro‑ra £15,132 – £16,668 including a £480 home‑based allowance)

Location: Homebased or hybrid

Hours: 22.2 hours per week (Part‑time). We offer flexible working arrangements.

Contract: Permanent

Family Action & the role’s impact: At Family Action we support people through change, challenge or crisis. We protect children, support young people and adults and offer direct, practical help to families and communities. We speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Main Responsibilities:

• Supporting Family Action services and central functions with the creation and delivery of quality and accessible marketing and communication materials.
• Consistent strong delivery of design and brand compliancy, with first‑class proofreading and copywriting skills.
• Communicating with colleagues to help ascertain need and develop campaigns, designs and briefs, and liaising with external suppliers to manage the production process.
• Supporting internal communications to deliver excellence, timely communications.

Main Requirements:

• An interest in or passion for communications (including accessibility) and design.
• Evidence of experience in communications or marketing, and a commitment to continuing learning and professional development.
• Strong written and verbal communication skills.
• Excellent IT skills, with experience of MS Office applications and (desirable) SharePoint.

Note: travel to Head Office or other Family Action offices is required at times throughout the year. This includes quarterly directorate days. Travel and sustenance expenses will be able to be claimed back in line with our Expenses Policy.

Benefits:

• An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays.
• Up to 6% matched‑pension contributions.
• Enhanced paid sick leave, paid family leave provisions and Employee Assistance Programme.
• Eye care and winter flu jabs vouchers.
• Investing in your professional development with ongoing quality training and career development opportunities.

To Apply: Click the ‘Apply’ link below and fill out our digital application form.

Closing Date: Midnight 25th March 2026.

Interview Schedule: Interviews are scheduled to take place from 30 March – 2 April 2026, virtually, with slots throughout the working day.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: sarah.bailey@family-action.org.uk.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community.

Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.