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- Tasks: Administer office budgets, support reception, and maintain a tidy workspace.
- Company: Join Family Action, a charity dedicated to supporting families in need.
- Benefits: Enjoy 25 days of annual leave, matched pension contributions, and enhanced sick leave.
- Why this job: Make a real difference in the community while developing your administrative skills.
- Qualifications: Strong organisational skills and experience in office systems are essential.
- Other info: Flexible working options and commitment to diversity and inclusion.
The predicted salary is between 22892 - 32738 £ per year.
Location: Greater London
Salary: £28,315 per annum, inclusive of the £3,866 per annum inner London weighting
Contract Type: Temporary Contract
Closing Date: 20 Feb 2026
About the role
Facilities Administrator
Service: Corporate Services
Location: Head Office, 34 Wharf Road, London, N1 7GR
Hours: 37 hours per week (full-time)
Contract type: Temporary (Maternity cover, 12 month contract)
Family Action & the Role’s Impact: At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
This is an exciting opportunity for a Facilities administrator to join us to help support the whole Charity with the Administration of Family Action Assets at Head Office and across the wider UK.
Main Responsibilities:
- To administer the head office budgets.
- To provide support and cover for Reception from time to time.
- To ensure all areas of the office are kept clean and tidy.
- To maintain internal procedures, Facilities queries, ordering of supplies, equipment and services.
- To administer the Family Action telecoms contract and the distribution and use of mobile phones.
Main Requirements:
- Ability to deal calmly and efficiently with difficult situations both on the telephone and face-to-face.
- Ability to organise own work and time, using own initiative and recognising matters that require urgent attention.
- Experience in setting up and running office systems, maintaining records and collating statistics.
- Experience of working within a team providing a service to others.
Benefits:
- An annual paid leave entitlement that commences at 25 working days plus bank holidays.
- Up to 6% matched-pension contributions.
- Enhanced paid sick leave and paid family leave provisions.
- Eye care and winter flu jabs vouchers.
- Cycle to work scheme.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
- Click the ‘Apply’ link below and fill out our digital application form.
- Closing Date: Friday 20th February 2026 at 11.59pm.
Interviews are scheduled to take place from 23rd February virtually, with slots throughout the working day and early/late slots available.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: brian.tam@family-action.org.uk
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
Facilities Administrator employer: Webrecruit for Family Action
Contact Detail:
Webrecruit for Family Action Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Administrator
✨Tip Number 1
Get to know the company! Research Family Action and understand their mission. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to facilities administration. Think about how your past experiences align with the responsibilities listed in the job description.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you tips on how to stand out in your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Family Action team.
We think you need these skills to ace Facilities Administrator
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Facilities Administrator role. Use keywords from the job description to demonstrate that you’re a perfect fit for us!
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by keeping your sentences short and to the point. Avoid jargon and focus on what’s relevant to the role – we want to see your strengths without wading through fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Webrecruit for Family Action
✨Know Your Role
Familiarise yourself with the responsibilities of a Facilities Administrator. Understand how managing office systems, budgets, and supplies contributes to the overall mission of Family Action. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Organisation Skills
Be prepared to discuss specific examples of how you've organised your work in previous roles. Highlight your ability to prioritise tasks and manage time effectively, especially in high-pressure situations. This is crucial for a role that requires maintaining office systems and handling queries.
✨Demonstrate Team Spirit
Family Action values teamwork, so be ready to share experiences where you've successfully collaborated with others. Talk about how you’ve supported colleagues or contributed to a positive team environment, as this aligns with their people-focused ethos.
✨Prepare for Scenarios
Think about potential challenges you might face in the role, such as dealing with difficult situations on the phone or in person. Prepare responses that show your calmness and efficiency in resolving issues, which is key for a Facilities Administrator.
