At a Glance
- Tasks: Provide first contact support for parents and professionals on the SEND process.
- Company: Family Action, dedicated to supporting families in need.
- Benefits: Annual leave, matched pension contributions, and flexible working hours.
- Other info: Complete Level 1 IPSEA legal training within three months.
- Why this job: Make a real difference in the lives of families while working flexibly.
- Qualifications: Strong communication skills and commitment to confidentiality required.
The predicted salary is between 12 - 15 £ per hour.
Webrecruit for Family Action is looking for a Triage and Information Officer to provide first contact support for parents and professionals seeking advice on the SEND process. The role is part-time, requiring 15 hours weekly, and involves managing communication channels effectively.
This position demands strong communication skills and a commitment to confidentiality. Successful candidates will complete Level 1 IPSEA legal training within three months.
Benefits include:
- Annual leave
- Matched pension contributions
- Flexible working arrangements
Remote Triage & Information Officer (Part‑Time, 15hrs) in England employer: Webrecruit for Family Action
Family Action is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to flexible working arrangements, employees enjoy a supportive work culture that fosters growth through training opportunities like the Level 1 IPSEA legal training. The organisation also offers competitive benefits such as annual leave and matched pension contributions, making it an ideal place for those seeking meaningful and rewarding employment in the field of support services.
Contact Details:
Webrecruit for Family Action Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote Triage & Information Officer (Part‑Time, 15hrs) in England
✨Tip Number 1
Make sure you research Family Action and their mission. Understanding their values will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about first contact support, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the SEND field. Connecting with others can provide insights into the role and may even lead to referrals. Don't hesitate to reach out on platforms like LinkedIn!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Remote Triage & Information Officer (Part‑Time, 15hrs) in England
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Triage & Information Officer. We want to see how you can effectively manage communication channels and support parents and professionals in the SEND process.
Showcase Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your ability to convey information clearly and concisely. We love seeing examples of how you've successfully communicated in previous roles or situations.
Highlight Your Commitment to Confidentiality:This position requires a commitment to confidentiality, so be sure to mention any relevant experience you have in handling sensitive information. We appreciate candidates who understand the importance of privacy in their work.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates we’re excited to meet!
How to prepare for a job interview at Webrecruit for Family Action
✨Know the SEND Process
Familiarise yourself with the Special Educational Needs and Disabilities (SEND) process before the interview. This will not only show your commitment to the role but also help you answer questions confidently about how you would support parents and professionals.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively managed communication in previous roles. Think about times when you had to convey complex information clearly or handle sensitive situations with confidentiality.
✨Understand the Role's Flexibility
Be ready to discuss how you can manage your time effectively within the 15-hour work week. Highlight any experience you have with remote work or flexible schedules, and be prepared to suggest how you would balance your responsibilities.
✨Prepare for Level 1 IPSEA Training
Since completing Level 1 IPSEA legal training is a requirement, express your eagerness to learn and grow in this area. Research what the training entails and be ready to discuss how you plan to integrate this knowledge into your role as a Triage and Information Officer.
