Hostel Manager in Teddington

Hostel Manager in Teddington

Teddington Full-Time 42000 - 42000 £ / year (est.) No home office possible
Webrecruit - Client Branded

At a Glance

  • Tasks: Lead a team to support residents in achieving stability and independence.
  • Company: Join SPEAR, a charity dedicated to ending homelessness in South West London.
  • Benefits: Generous holiday, health support, career development, and family-friendly policies.
  • Other info: Be part of a passionate team in a supportive environment.
  • Why this job: Make a real difference in people's lives while growing your career.
  • Qualifications: Experience in supported housing and strong leadership skills required.

The predicted salary is between 42000 - 42000 £ per year.

Please ensure you read the below overview and requirements for this employment opportunity completely.

Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.

SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.

We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR's values, while delivering high-quality, trauma-informed support to residents with complex needs.

About the role

This is a practical leadership role where you will:

  • Lead and manage a team, including a Team Leader and Support Workers
  • Ensure safe staffing levels and effective rota management
  • Oversee safeguarding, risk management, and incident response
  • Drive high standards of service delivery and resident support
  • Build strong relationships with local authorities and partner agencies
  • Ensure compliance with health and safety, including fire safety and building standards
  • Support residents to progress towards independence and move-on opportunities

You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.

About you

We are looking for someone who:

  • Has experience working with people experiencing homelessness or complex needs
  • Has managed or supervised staff in a supported housing, hostel, or similar setting
  • Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
  • Can lead and motivate a team in a fast-paced environment
  • Is confident managing complex and high-risk situations
  • Has excellent communication and organisational skills

Why join us

At SPEAR, you'll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.

Your benefits

  • Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
  • Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
  • Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
  • Cycle to Work – Save on a new bike and accessories through salary sacrifice
  • Season ticket loan – Interest-free loan for annual travel passes
  • Moving house day – Extra day's leave when you move home
  • Financial security – Life assurance (4x salary) and interest-free emergency staff loan
  • Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
  • Career development – Ongoing training, learning and progression opportunities
  • Blue Light Card – Discounts across a wide range of shops, restaurants and services

Hostel Manager in Teddington employer: Webrecruit - Client Branded

At SPEAR, we are committed to creating a supportive and impactful work environment for our Hostel Manager. Located in Richmond, you will lead a dedicated team in a role that not only offers competitive benefits such as generous holiday allowances and career development opportunities but also allows you to make a meaningful difference in the lives of individuals experiencing homelessness. Join us in our mission to provide high-quality support and foster independence for our residents while enjoying a culture that values wellbeing and professional growth.
Webrecruit - Client Branded

Contact Detail:

Webrecruit - Client Branded Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hostel Manager in Teddington

✨Tip Number 1

Network like a pro! Reach out to your contacts in the sector, attend local events, and engage with online communities. Building relationships can open doors to opportunities that aren’t even advertised.

✨Tip Number 2

Prepare for interviews by researching SPEAR and understanding their mission. Tailor your responses to show how your experience aligns with their values and the role of Hostel Manager. We want to see your passion for ending homelessness!

✨Tip Number 3

Practice your leadership skills! Think of scenarios where you’ve successfully managed teams or handled complex situations. Be ready to share these examples during interviews to demonstrate your capability.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at SPEAR.

We think you need these skills to ace Hostel Manager in Teddington

Leadership Skills
Staff Management
Safeguarding Knowledge
Risk Assessment
Trauma-Informed Practice
Communication Skills
Organisational Skills
Relationship Building
Service Delivery Standards
Crisis Management
Operational Management
Team Motivation
Problem-Solving Skills
Compliance with Health and Safety Regulations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hostel Manager role. Highlight your experience with homelessness support, team management, and any relevant qualifications to show us you're the right fit.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for ending homelessness and how your background aligns with our values at SPEAR. Be genuine and let your personality come through – we want to know the real you!

Showcase Relevant Experience: When detailing your work history, focus on roles where you've managed teams or worked in supported housing. Use specific examples to demonstrate your ability to handle complex situations and lead effectively – this will really catch our eye!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about SPEAR and what we stand for!

How to prepare for a job interview at Webrecruit - Client Branded

✨Know Your Stuff

Make sure you understand the ins and outs of homelessness support services. Familiarise yourself with SPEAR's values and how they align with your own experiences. This will help you demonstrate your passion for the role and show that you're a great fit.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past, especially in challenging environments. Highlight your ability to motivate staff and manage complex situations, as this is crucial for the Hostel Manager role.

✨Be Ready for Scenario Questions

Expect questions about handling high-risk situations or safeguarding issues. Think through potential scenarios you might face in the role and how you would approach them. This shows your problem-solving skills and readiness for the job.

✨Build Rapport

During the interview, try to connect with your interviewers. Ask them about their experiences at SPEAR and share your own insights. Building a good rapport can make a lasting impression and show that you’re a team player.

Hostel Manager in Teddington
Webrecruit - Client Branded
Location: Teddington

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