Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to support residents in achieving stability and independence.
- Company: Join SPEAR, a charity dedicated to ending homelessness in South West London.
- Benefits: Generous holiday, health support, career development, and family-friendly policies.
- Other info: Be part of a passionate team committed to social change.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in supported housing and strong leadership skills required.
The predicted salary is between 42000 - 42000 £ per year.
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.
About the role
This is a practical leadership role where you will:
- Lead and manage a team, including a Team Leader and Support Workers
- Ensure safe staffing levels and effective rota management
- Oversee safeguarding, risk management, and incident response
- Drive high standards of service delivery and resident support
- Build strong relationships with local authorities and partner agencies
- Ensure compliance with health and safety, including fire safety and building standards
- Support residents to progress towards independence and move-on opportunities
You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.
About you
We are looking for someone who:
- Has experience working with people experiencing homelessness or complex needs
- Has managed or supervised staff in a supported housing, hostel, or similar setting
- Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
- Can lead and motivate a team in a fast-paced environment
- Is confident managing complex and high-risk situations
- Has excellent communication and organisational skills
Why join us
At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
Your benefits
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Hostel Manager in North Richmond employer: Webrecruit - Client Branded
Contact Detail:
Webrecruit - Client Branded Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Manager in North Richmond
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with organisations that focus on homelessness. Building relationships can open doors to opportunities you might not find online.
✨Tip Number 2
Prepare for interviews by researching SPEAR and understanding their values. Think about how your experience aligns with their mission to end homelessness. We want to see your passion for making a difference!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed teams or handled complex situations in the past. We love hearing about real-life experiences that demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at SPEAR.
We think you need these skills to ace Hostel Manager in North Richmond
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Hostel Manager role. Highlight your experience with homelessness and managing teams, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; give us examples of how you've used your skills in real situations. Whether it’s managing a team or handling complex cases, we want to see how you’ve made an impact.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who is passionate about making a difference, so share your motivations and why you want to join SPEAR.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Webrecruit - Client Branded
✨Know Your Stuff
Before the interview, make sure you understand SPEAR's mission and values. Familiarise yourself with their approach to homelessness and trauma-informed care. This will help you demonstrate your alignment with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Leadership Skills
As a Hostel Manager, you'll be leading a team, so be ready to discuss your management style. Prepare examples of how you've successfully led teams in the past, especially in challenging situations. Highlight your ability to motivate staff and maintain high standards of service delivery.
✨Prepare for Scenario Questions
Expect questions about handling complex situations, such as safeguarding or risk management. Think of specific scenarios you've faced and how you resolved them. This will showcase your problem-solving skills and your ability to remain calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.