At a Glance
- Tasks: Lead a supportive hostel service and help residents achieve independence.
- Company: Join SPEAR, a charity dedicated to ending homelessness in South West London.
- Benefits: Generous holiday, health support, career development, and family-friendly policies.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while working in a passionate team.
- Qualifications: Experience in supported housing and strong leadership skills required.
The predicted salary is between 42000 - 42000 € per year.
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living. SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.
- Lead and manage a team, including a Team Leader and Support Workers
- Ensure safe staffing levels and effective rota management
- Oversee safeguarding, risk management, and incident response
- Drive high standards of service delivery and resident support
- Build strong relationships with local authorities and partner agencies
- Ensure compliance with health and safety, including fire safety and building standards
- Support residents to progress towards independence and move-on opportunities
You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.
Requirements:
- Experience working with people experiencing homelessness or complex needs
- Managed or supervised staff in a supported housing, hostel, or similar setting
- Strong knowledge of safeguarding, risk assessment, and trauma-informed practice
- Ability to lead and motivate a team in a fast-paced environment
- Confidence in managing complex and high-risk situations
- Excellent communication and organisational skills
At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness.
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Night Manager I employer: Webrecruit - Client Branded
SPEAR is an exceptional employer dedicated to making a meaningful impact in the lives of individuals experiencing homelessness. With a strong focus on employee wellbeing, generous holiday allowances, and comprehensive career development opportunities, SPEAR fosters a supportive and collaborative work culture in Richmond. Join a passionate team where your leadership can truly make a difference in creating a safe and recovery-focused environment for residents.
Contact Detail:
Webrecruit - Client Branded Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager I
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching SPEAR and understanding their mission. Show us you’re passionate about ending homelessness and how your experience aligns with our values.
✨Tip Number 3
Practice your responses to common interview questions, especially around managing teams and handling complex situations. We want to see your leadership skills shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Night Manager I
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Night Manager role. Highlight your experience with supported housing and how it aligns with SPEAR's mission to end homelessness. We want to see how you can make a real difference!
Showcase Your Leadership Skills:As a Hostel Manager, you'll be leading a team, so don’t forget to emphasise your management experience. Share examples of how you've motivated teams in fast-paced environments and handled complex situations. We love to see strong leaders!
Demonstrate Your Knowledge:Familiarise yourself with safeguarding, risk assessment, and trauma-informed practices. Mention any relevant training or experiences that showcase your understanding of these areas. It’s crucial for us to know you’re well-versed in these topics!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Webrecruit - Client Branded
✨Know Your Stuff
Before the interview, make sure you understand SPEAR's mission and values. Familiarise yourself with their approach to homelessness and trauma-informed care. This will help you demonstrate your alignment with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Experience
Be ready to discuss your previous experience managing teams and working with vulnerable populations. Prepare specific examples of how you've handled complex situations or supported individuals towards independence. This will highlight your capability to lead effectively in a hostel environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. Inquire about their current challenges or future projects. This not only shows your interest but also gives you a better understanding of what to expect if you join their team.
✨Demonstrate Leadership Skills
Think of scenarios where you've successfully led a team or managed a crisis. Be ready to explain your leadership style and how you motivate others. SPEAR is looking for someone who can inspire and guide their staff, so showcasing these skills will be crucial.
