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- Tasks: Manage client relationships in live entertainment and cultural attractions, driving business growth.
- Company: Join webook.com, Saudi's top event ticketing platform, part of the innovative Supertech Group.
- Benefits: Enjoy a vibrant work culture, competitive salary, and opportunities for personal and professional growth.
- Why this job: Make a real impact in the entertainment industry while working with a passionate team.
- Qualifications: Bachelor’s degree and 3+ years in account management within live entertainment or cultural attractions.
- Other info: Dynamic environment with opportunities to learn and grow in a fast-paced industry.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to love what you do at work? Do you want to make a difference, an impact, transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for. webook.com is Saudi's #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom, surpassing over 2 billion sales.
We are seeking a proactive and client-focused Client Account Manager (Music/Theatre/Visitor Attractions) to manage and grow relationships with partners in live entertainment and cultural attractions. This role involves supporting clients with ticketing solutions, ensuring smooth operations, and driving business growth through effective account management.
Key Responsibilities:- Gain in-depth knowledge of the webook.com platform and product portfolio to provide business analysis and support to clients.
- Build and maintain event and ticket inventory within the webook.com platform.
- Create training programmes and documentation for clients.
- Develop strong relationships with clients to support, learn and understand their specific needs, and provide excellent support and training services.
- Assist with business growth, monitor ticket sales across all channels, and identify opportunities to increase ticket sales and improve operational efficiency.
- Provide clients with support, ensure effective communication, and coordinate problem resolution working closely with IT, engineering, and other teams.
- Oversee the processes for season ticket renewals and match-day on-sales, ensuring accuracy of information across all sales channels and being present for on-sales as required.
Qualifications:
- Bachelor’s degree in Business, Marketing, Arts Management, or related field.
- 3+ years of experience in account management within live entertainment, theatre, or cultural attractions.
- Excellent communication, presentation, and interpersonal skills.
- Strong problem-solving ability and client service orientation.
- Experience working with ticketing systems and CRM tools.
- Ability to manage multiple projects and deadlines effectively.
Client Account Manager (Music/Theatre/Visitor Attractions) employer: WEbook, Inc.
Contact Detail:
WEbook, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager (Music/Theatre/Visitor Attractions)
✨Tip Number 1
Get to know the company inside out! Dive into webook.com’s platform and understand their ticketing solutions. This will not only help you in interviews but also show your genuine interest in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you can demonstrate your problem-solving skills and client service orientation. Use real-life examples from your experience in account management to showcase your abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at webook.com!
We think you need these skills to ace Client Account Manager (Music/Theatre/Visitor Attractions)
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you really understand the webook.com platform and what we do. Dive into our website, check out our features, and get a feel for our vibe. This will help you tailor your application to show how you can make a difference with us.
Show Your Passion: We want to see your enthusiasm for live entertainment and cultural attractions! In your application, share why you're excited about this role and how your experience aligns with our mission to disrupt the norm. Let your personality shine through!
Be Specific: When detailing your experience, be specific about your achievements in account management. Use numbers and examples to illustrate how you've driven growth or improved client relationships in the past. We love seeing concrete results!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at WEbook, Inc.
✨Know Your Stuff
Before the interview, dive deep into webook.com and its offerings. Familiarise yourself with their ticketing solutions and the live entertainment landscape in Saudi Arabia. This knowledge will help you demonstrate your passion for the role and show that you're ready to hit the ground running.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships, especially in the live entertainment or cultural attractions sectors. Highlight how you’ve driven business growth and resolved issues, as this will resonate well with what they’re looking for.
✨Be Proactive and Solution-Oriented
During the interview, emphasise your proactive approach to problem-solving. Share specific instances where you identified opportunities for improvement or efficiency in previous roles. This aligns perfectly with their need for someone who can support clients and enhance operational efficiency.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and future projects at webook.com. This not only shows your interest but also helps you gauge if the company is the right fit for you. Remember, interviews are a two-way street!
