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- Tasks: Manage client relationships in the sports sector and support business growth.
- Company: Join a leading event ticketing platform known for innovation and agility.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact in the sports industry and shape unforgettable experiences.
- Qualifications: Bachelor's degree and 3+ years in account management or sports operations.
- Other info: Work with a passionate team that challenges the ordinary and drives change.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.
Role Overview
We are seeking a highly motivated Client Account Manager (Sports) to oversee client relationships within the sports sector. The role requires a strong understanding of the webook.com platform, excellent client management skills, and the ability to support business growth while ensuring smooth day-to-day operations for sports partners.
Key Responsibilities
- Gain in-depth knowledge of the webook.com platform and product portfolio to provide business analysis and support to clients.
- Build and maintain event and ticket inventory within the webook.com platform.
- Create training programmes and documentation for clients.
- Develop strong relationships with clients to support, learn and understand their specific needs, and provide excellent support and training services.
- Assist with business growth, monitor ticket sales across all channels, and identify opportunities to increase ticket sales and improve operational efficiency.
- Provide clients with support, ensure effective communication, and coordinate problem resolution working closely with IT, engineering, and other teams.
- Oversee the processes for season ticket renewals and match-day on-sales, ensuring accuracy of information across all sales channels and being present for on-sales as required.
Qualifications
- Bachelor’s degree in Business, Marketing, Sports Management, or related field.
- 3+ years of experience in account management, client services, or sports operations.
- Strong communication and relationship-building skills.
- Ability to work under pressure during peak sales periods.
- Analytical mindset with experience in data-driven decision-making.
- Proficiency in ticketing systems, CRM tools, and Microsoft Office.
Client Account Manager (Sports) employer: webook.com
Contact Detail:
webook.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager (Sports)
✨Tip Number 1
Get to know the company inside out! Research webook.com, its platform, and recent events they've powered. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to client management and sports operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Client Account Manager (Sports)
Some tips for your application 🫡
Know the Platform Inside Out: Before you even start writing your application, make sure you understand the webook.com platform and its offerings. This will not only help you tailor your application but also show us that you're genuinely interested in the role.
Show Off Your Client Management Skills: In your application, highlight your experience in client account management, especially in the sports sector. We want to see how you've built relationships and supported clients in the past, so share specific examples that demonstrate your skills.
Be Data-Driven: Since the role involves monitoring ticket sales and improving operational efficiency, make sure to mention any analytical skills or experiences you have. We love candidates who can make data-driven decisions, so don’t shy away from showcasing this in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and know how to navigate our platform!
How to prepare for a job interview at webook.com
✨Know the Platform Inside Out
Before your interview, make sure you dive deep into the webook.com platform. Familiarise yourself with its features and how it supports event ticketing. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you’ve built rapport, resolved issues, and contributed to business growth. This will demonstrate your ability to thrive in a client-facing role.
✨Be Ready for Data-Driven Discussions
Since the role requires an analytical mindset, brush up on your data analysis skills. Be prepared to discuss how you've used data to drive decisions in previous roles, especially in relation to ticket sales or operational efficiency.
✨Demonstrate Your Passion for Sports
As a Client Account Manager in the sports sector, your passion for sports is crucial. Share your favourite sports experiences or events you've attended. This personal touch can help you connect with the interviewers and show that you’re a great fit for the team.
