At a Glance
- Tasks: Lead the Voice AI engineering team and drive innovative voice agent solutions.
- Company: Join a forward-thinking tech company focused on Voice AI advancements.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on best practices and continuous improvement.
- Why this job: Make a real impact in the Voice AI space and shape the future of technology.
- Qualifications: 15 years of experience with 5-6 years in Voice AI and proven delivery of scalable solutions.
The predicted salary is between 80000 - 100000 £ per year.
The Voice AI Technical Lead is the senior engineering voice on our Voice AI programme – hands-on, opinionated, and deep in the code. You'll lead the engineering team that builds our voice agents, set the technical direction for how we build them, and raise the bar on engineering craft so the team can size features accurately and ship them faster.
Key Responsibilities:
- Lead the Voice AI engineering team as a hands-on technical lead.
- Set direction, review designs and code, pair with engineers, and write production code yourself.
- Drive accurate sizing and estimation by establishing the engineering building blocks, reference implementations and reusable components.
- Raise the engineering bar across the team by introducing and enforcing best practices for prompt engineering, evaluations, regression testing, latency budgeting, observability, CI/CD and release management for LLM-driven systems.
- Build the evaluation and test harness that every voice agent is measured against, including automated scenario coverage, regression suites, latency and load testing, and live call replay.
- Integrate voice agents cleanly with our contact-centre platform, CRM, billing, knowledge and identity systems, and design the handoff patterns for escalation to human agents.
- Partner with Data Security, InfoSec and governance forums to streamline the engineering path to production.
Qualifications:
- 15 years of domain experience and 5-6 years in Voice AI / IVA / voice.
- Proven track record of delivering Voice AI / IVA / voice bot solutions into production at meaningful scale.
- Experience integrating conversational AI with contact-centre infrastructure and delivering clean, context-aware handoffs to human agents.
Technical Architect, Remote with some travel employer: Webologix Ltd/ INC
As a Technical Architect at our innovative company, you will thrive in a dynamic remote work environment that encourages collaboration and creativity. We offer a culture of continuous learning and professional growth, with opportunities to lead cutting-edge Voice AI projects while enjoying the flexibility of remote work and occasional travel. Join us to be part of a forward-thinking team that values engineering excellence and empowers you to make a significant impact in the world of voice technology.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Architect, Remote with some travel
✨Tip Number 1
Network like a pro! Reach out to folks in the Voice AI space on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those related to Voice AI. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios specific to Voice AI. Practice coding challenges and be ready to discuss your thought process during problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Architect, Remote with some travel
Some tips for your application 🫡
Show Your Technical Skills:When you're writing your application, make sure to highlight your technical expertise. We want to see your hands-on experience with Voice AI and how you've led engineering teams in the past. Don't just list your skills; give us examples of how you've used them to deliver real solutions.
Be Opinionated:As a Technical Architect, we value strong opinions on best practices and engineering craft. In your application, share your thoughts on what makes a great voice agent and how you would raise the engineering bar. This is your chance to show us your vision!
Tailor Your Application:Make sure your application speaks directly to the role. Use the job description as a guide and align your experiences with the responsibilities listed. We love it when candidates take the time to connect their background with what we're looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the attention you deserve. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great fit!
How to prepare for a job interview at Webologix Ltd/ INC
✨Know Your Tech Inside Out
As a Technical Architect, you’ll need to demonstrate your deep understanding of Voice AI and related technologies. Brush up on the latest trends, tools, and best practices in the field. Be ready to discuss your past projects and how you tackled challenges, especially those involving real-world implementations.
✨Showcase Your Leadership Skills
This role requires leading an engineering team, so be prepared to talk about your leadership style. Share examples of how you've guided teams in the past, particularly in setting technical direction and enforcing best practices. Highlight any experience you have with mentoring or conducting code reviews.
✨Prepare for Technical Challenges
Expect to face technical questions or even coding challenges during the interview. Practice common algorithms and design patterns relevant to Voice AI systems. You might also want to prepare a few scenarios where you can demonstrate your problem-solving skills, especially around sizing features and building reusable components.
✨Understand the Bigger Picture
It’s not just about the code; you’ll need to show that you understand how Voice AI integrates with other systems like CRM and billing. Familiarise yourself with the entire ecosystem and be ready to discuss how you would ensure smooth handoffs to human agents. This will show that you’re thinking beyond just the technical aspects.
