At a Glance
- Tasks: Design and deliver scalable ServiceNow solutions that meet business goals.
- Company: Join a leading tech firm focused on innovative ServiceNow implementations.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on mentorship and career development.
- Why this job: Be the technical authority driving innovation in a global environment.
- Qualifications: Experience in ServiceNow architecture and strong leadership skills required.
The predicted salary is between 70000 - 90000 £ per year.
The ServiceNow Technical Architect is responsible for designing, governing, and delivering scalable, high-quality ServiceNow platform solutions that align with business objectives and enterprise architecture standards. They act as the technical authority for ServiceNow implementations, ensuring best practices, platform optimization, and long-term maintainability across projects.
Your responsibilities:
- Define and maintain a scalable, future-ready ServiceNow architecture for global environments.
- Lead architecture/design workshops, gap analysis, and provide technical governance.
- Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning.
- Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems.
- Establish and enforce platform governance, design standards, and release management processes.
- Ensure compliance with GDPR, cybersecurity policies, and audit requirements.
- Drive innovation through AI, predictive intelligence, automation, and low-code/no-code capabilities.
- Support Lighthouse implementations as scalable models for global rollouts.
- Collaborate with SIAM, OCM, and IT business units to drive adoption and maturity uplift.
- Lead design authority forums; mentor developers and administrators.
- Provide hypercare support, knowledge transfer, and user training during implementations.
Your Profile
Essential skills/knowledge/experience:
- Proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes.
- Deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions.
- Strong experience defining and implementing CMDB strategy aligned to CSDM, including data model design, lifecycle governance, and operationalization at enterprise scale.
- Ability to deliver solution architecture and technical designs strictly aligned to customer-defined platform standards, governance models, and design authority frameworks (HT standards).
- Broader platform/solution architecture for all other ServiceNow outcomes.
- Strong communication, stakeholder management, leadership, documentation, and team collaboration.
Desirable skills/knowledge/experience:
- Expertise in multiple ServiceNow modules: ITSM, ITOM, ITAM, HRSD, IRM, Financial Planning.
- Multi-industry enterprise IT operations, cybersecurity, manufacturing, and global service delivery programs.
Technical Architect - Data employer: Webologix Ltd/ INC
As a leading employer in the tech industry, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. Our commitment to professional growth is evident through continuous training opportunities and mentorship programmes, particularly for roles like the Technical Architect - Data, where you will be at the forefront of cutting-edge ServiceNow solutions. Located in a vibrant city, we offer a dynamic environment that encourages creativity and teamwork, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Architect - Data
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ServiceNow projects and achievements. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to ServiceNow architecture. We recommend doing mock interviews with friends or mentors to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Technical Architect - Data
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical Architect - Data. Highlight your experience with ServiceNow and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about ServiceNow and how you can drive innovation in our team. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you've successfully delivered enterprise-scale ServiceNow transformations. We love seeing the impact you've made!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Webologix Ltd/ INC
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow platform, especially the modules mentioned in the job description. Brush up on your knowledge of ITSM Pro, ITOM, and CMDB/CSDM. Being able to discuss specific examples of how you've implemented these solutions in past roles will show that you’re not just familiar with the platform but can also deliver results.
✨Prepare for Technical Governance Questions
Expect questions around governance and best practices. Be ready to explain how you’ve established design standards and compliance measures in previous projects. Think about scenarios where you had to enforce platform governance and how you ensured long-term maintainability across implementations.
✨Showcase Your Leadership Skills
As a Technical Architect, you’ll need to lead workshops and mentor others. Prepare to share experiences where you’ve led teams or facilitated discussions. Highlight your stakeholder management skills and how you’ve driven adoption and maturity uplift in past roles.
✨Demonstrate Your Innovative Thinking
The role requires driving innovation through AI and automation. Come prepared with ideas on how you’ve used predictive intelligence or low-code/no-code capabilities in your previous work. Discuss any innovative solutions you’ve implemented and how they benefited the organisation.
