At a Glance
- Tasks: Lead the Voice AI engineering team and drive innovative voice agent solutions.
- Company: Join a forward-thinking tech company focused on Voice AI advancements.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on best practices and continuous improvement.
- Why this job: Make a real impact in the Voice AI space and elevate engineering standards.
- Qualifications: 15 years of experience with 5-6 years in Voice AI and proven delivery of scalable solutions.
The predicted salary is between 80000 - 100000 £ per year.
The Voice AI Technical Lead is the senior engineering voice on our Voice AI programme – hands-on, opinionated, and deep in the code. You'll lead the engineering team that builds our voice agents, set the technical direction for how we build them, and raise the bar on engineering craft so the team can size features accurately and ship them faster.
Responsibilities include:
- Leading the Voice AI engineering team as a hands-on technical lead.
- Setting direction, reviewing designs and code, pairing with engineers, and writing production code yourself.
- Driving accurate sizing and estimation by establishing the engineering building blocks, reference implementations and reusable components.
- Raising the engineering bar across the team by introducing and enforcing best practices for prompt engineering, evaluations, regression testing, latency budgeting, observability, CI/CD and release management for LLM-driven systems.
- Building the evaluation and test harness that every voice agent is measured against, including automated scenario coverage, regression suites, latency and load testing, and live call replay.
- Integrating voice agents cleanly with our contact-centre platform, CRM, billing, knowledge and identity systems, and designing the handoff patterns for escalation to human agents.
- Partnering with Data Security, InfoSec and governance forums to streamline the engineering path to production.
Qualifications:
- 15 years of domain experience and 5-6 years in Voice AI / IVA / voice.
- Proven track record of delivering Voice AI / IVA / voice bot solutions into production at meaningful scale.
- Experience integrating conversational AI with contact-centre infrastructure and delivering clean, context-aware handoffs to human agents.
TECHNICAL ARCHITECT - CONTRACT - REMOTE employer: Webologix Ltd/ INC
As a leading player in the Voice AI sector, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to excel. Our remote working model offers flexibility while providing ample opportunities for professional growth through hands-on leadership and collaboration with top-tier engineers. Join us to be part of a team that values engineering excellence and is committed to pushing the boundaries of technology in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land TECHNICAL ARCHITECT - CONTRACT - REMOTE
✨Tip Number 1
Network like a pro! Reach out to folks in the Voice AI space on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those related to Voice AI. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios specific to Voice AI. Practice coding challenges and be ready to discuss your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace TECHNICAL ARCHITECT - CONTRACT - REMOTE
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your technical expertise in your application. We want to see your hands-on experience with Voice AI and how you've led engineering teams in the past. Don't just list your skills; give us examples of how you've used them to deliver real solutions.
Tailor Your Application:Take a moment to customise your application for this role. We love seeing candidates who understand our needs and can articulate how their experience aligns with the job description. Use the language from the job posting to make it clear that you’re the perfect fit!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon unless it's necessary. Make sure your key achievements stand out, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Webologix Ltd/ INC
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies and frameworks mentioned in the job description. Brush up on your knowledge of Voice AI, conversational AI, and integration with contact-centre systems. Be ready to discuss specific projects where you've applied these skills.
✨Showcase Your Leadership Skills
As a Technical Architect, you'll be leading a team. Prepare examples that highlight your experience in guiding engineering teams, setting technical direction, and enforcing best practices. Think about how you’ve raised the engineering bar in previous roles and be ready to share those stories.
✨Prepare for Technical Challenges
Expect to face technical questions or challenges during the interview. Practice coding problems related to Voice AI and system integration. You might also be asked to review designs or code, so be prepared to articulate your thought process clearly.
✨Understand the Business Context
Familiarise yourself with the company’s products and how they use Voice AI. Be ready to discuss how your work can impact customer experience and operational efficiency. Showing that you understand the business side will set you apart from other candidates.
