At a Glance
- Tasks: Support the implementation of Microsoft Dynamics 365 for Sales and Marketing, translating business needs into solutions.
- Company: Join a forward-thinking company focused on digital transformation and customer engagement.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities to work on large-scale projects.
- Why this job: Be at the forefront of CRM technology and drive impactful business transformations.
- Qualifications: Experience with D365 CE, strong analytical skills, and a passion for marketing automation.
The predicted salary is between 50000 - 70000 £ per year.
The D365 Sales & Marketing Consultant will support the implementation of Microsoft Dynamics 365 Customer Engagement (CE) with a focus on Sales and Marketing modules. The role involves translating business requirements into D365 solutions, ensuring alignment with SSE's customer engagement and digital transformation objectives. The consultant will collaborate with business stakeholders, architects, and delivery teams to design, configure, and deploy scalable CRM capabilities.
Your responsibilities:
- Requirement Analysis & Workshops: Engage with SSE business stakeholders to gather, analyse, and document Sales & Marketing requirements.
- Solution Design Support: Translate business needs into D365 CE functional designs aligned to Sales and Marketing capabilities.
- Configuration & Customization: Configure D365 modules (Sales & Marketing), including entities, forms, views, dashboards, workflows, and Power Automate.
- Customer Journey & Campaign Setup: Design and implement marketing campaigns, segmentation models, and customer journeys within D365.
- Data & Integration Coordination: Support data migration activities and collaborate with technical teams on integrations (APIs/Azure services).
- Agile Delivery Participation: Contribute to sprint planning, backlog grooming, user story definition, and iterative delivery.
- Testing & Quality Assurance: Participate in SIT/UAT cycles, support defect triage, and ensure solution quality and business acceptance.
- Documentation & Knowledge Management: Prepare functional specifications, configuration guides, and user documentation.
- Stakeholder Coordination: Work closely with architects, developers, and SSE stakeholders across onshore/offshore teams.
- Deployment & Hypercare Support: Assist in go-live activities, provide end-user training, and support stabilization during hypercare.
Your Profile
Essential skills/knowledge/experience:
- Strong expertise in D365 CE (Sales & Marketing) covering requirement gathering, solution design, and end‐to‐end CRM delivery.
- Hands-on experience in D365 configuration, workflows, Power Automate, and Dataverse data modelling.
- Proficient in marketing automation, customer journeys, campaign management, and sales pipeline optimization.
- Experienced in integrations (APIs, Azure services) and data migration across enterprise systems.
- Skilled in Agile delivery with onshore‐offshore coordination and stakeholder management.
- Exposure to full project lifecycle including discovery, design, build, testing, deployment, and hypercare.
Desirable skills/knowledge/experience:
- Experience with advanced D365 capabilities like Customer Insights, AI-driven segmentation, and real-time marketing.
- Exposure to multi-cloud or hybrid CRM ecosystems beyond standard D365 implementations.
- Ability to drive business transformation consulting and value realization discussions.
- Experience in ESG, compliance, and regulatory-driven CRM use cases.
- Familiarity with advanced data analytics and visualization for business decision support (beyond basic reporting).
- Experience working in large-scale transformation programs with multiple vendors and complex governance structures.
- Strong domain understanding of utilities/energy processes, customer lifecycle, and regulatory requirements.
Microsoft Dynamics Consultant in Reading employer: Webologix Ltd/ INC
At SSE, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Microsoft Dynamics Consultant, you will have the opportunity to engage in meaningful projects that drive digital transformation while benefiting from comprehensive training and development programmes tailored to enhance your skills. Our commitment to employee growth, coupled with a supportive environment and a focus on work-life balance, makes SSE a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft Dynamics Consultant in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Microsoft Dynamics Consultant role.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies that highlight your experience with D365 CE, especially in Sales and Marketing. We want to see how you've tackled real-world problems and delivered solutions, so don’t hold back on sharing your successes!
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of D365 functionalities and Agile methodologies. We recommend practising common interview questions related to CRM delivery and stakeholder management, so you can confidently demonstrate your expertise when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for talented individuals who can contribute to our team, so don’t hesitate to submit your application and show us what you’ve got!
We think you need these skills to ace Microsoft Dynamics Consultant in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Microsoft Dynamics Consultant role. Highlight your experience with D365 CE, especially in Sales and Marketing. We want to see how your skills align with the job description!
Showcase Your Projects:Include specific examples of projects where you've implemented D365 solutions. We love seeing real-world applications of your skills, so don’t hold back on the details that demonstrate your expertise!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to address all the key responsibilities mentioned in the job description. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Webologix Ltd/ INC
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365, especially the Sales and Marketing modules. Be ready to discuss specific features, configurations, and how they can be tailored to meet business needs. This will show that you're not just familiar with the platform but can also leverage it effectively.
✨Prepare for Requirement Analysis
Since the role involves engaging with stakeholders to gather and analyse requirements, think about how you would approach this. Prepare examples from your past experiences where you've successfully gathered requirements and translated them into actionable solutions. This will demonstrate your analytical skills and stakeholder management abilities.
✨Showcase Your Agile Experience
The job requires participation in Agile delivery, so be ready to discuss your experience with Agile methodologies. Share specific instances where you've contributed to sprint planning or backlog grooming, and how you’ve collaborated with teams across different locations. This will highlight your adaptability and teamwork skills.
✨Demonstrate Your Problem-Solving Skills
Be prepared to tackle hypothetical scenarios related to data migration or integration challenges. Think through how you would approach these issues and what steps you would take to ensure a smooth process. This will showcase your critical thinking and problem-solving capabilities, which are essential for the role.
