At a Glance
- Tasks: Design and deliver innovative ServiceNow solutions that drive business success.
- Company: Join a leading tech firm focused on global enterprise solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with mentorship and career advancement opportunities.
- Why this job: Be at the forefront of technology, shaping the future of enterprise systems.
- Qualifications: Experience in ServiceNow architecture and strong communication skills required.
The predicted salary is between 70000 - 90000 £ per year.
The ServiceNow Technical Architect is responsible for designing, governing, and delivering scalable, high-quality ServiceNow platform solutions that align with business objectives and enterprise architecture standards. They act as the technical authority for ServiceNow implementations, ensuring best practices, platform optimization, and long-term maintainability across projects.
Your responsibilities:
- Define and maintain a scalable, future-ready ServiceNow architecture for global environments.
- Lead architecture/design workshops, gap analysis, and provide technical governance.
- Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning.
- Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems.
- Establish and enforce platform governance, design standards, and release management processes.
- Ensure compliance with GDPR, cybersecurity policies, and audit requirements.
- Drive innovation through AI, predictive intelligence, automation, and low-code/no-code capabilities.
- Support Lighthouse implementations as scalable models for global rollouts.
- Collaborate with SIAM, OCM, and IT business units to drive adoption and maturity uplift.
- Lead design authority forums; mentor developers and administrators.
- Provide hypercare support, knowledge transfer, and user training during implementations.
Your Profile
Essential skills/knowledge/experience:
- Proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes.
- Deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions.
- Strong experience defining and implementing CMDB strategy aligned to CSDM, including data model design, lifecycle governance, and operationalization at enterprise scale.
- Ability to deliver solution architecture and technical designs strictly aligned to customer-defined platform standards, governance models, and design authority frameworks (HT standards).
- Broader platform/solution architecture for all other ServiceNow outcomes.
- Strong communication, stakeholder management, leadership, documentation, and team collaboration.
Desirable skills/knowledge/experience:
- Expertise in multiple ServiceNow modules: ITSM, ITOM, ITAM, HRSD, IRM, Financial Planning.
- Multi-industry enterprise IT operations, cybersecurity, manufacturing, and global service delivery programs.
Information Systems Architect employer: Webologix Ltd/ INC
As an Information Systems Architect at our company, you will thrive in a dynamic and innovative work culture that prioritises collaboration and professional growth. We offer competitive benefits, including flexible working arrangements and opportunities for continuous learning, ensuring you can develop your skills while contributing to impactful global projects. Join us in a location that fosters creativity and teamwork, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Information Systems Architect
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ServiceNow projects and achievements. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to ServiceNow architecture. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Information Systems Architect
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Information Systems Architect. Highlight your experience with ServiceNow and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about ServiceNow and how you can drive innovation in our team. Keep it engaging and personal – we love a good story!
Showcase Your Technical Expertise:Don’t hold back on your technical skills! Detail your experience with ITSM, CMDB, and other ServiceNow modules. We’re looking for someone who can hit the ground running, so make sure we see your depth of knowledge.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Webologix Ltd/ INC
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow platform, especially the modules mentioned in the job description. Brush up on your knowledge of ITSM Pro, ITOM, and other relevant areas. Being able to discuss specific examples of how you've implemented these solutions will show your expertise.
✨Prepare for Technical Governance Questions
Expect questions around governance and best practices. Be ready to explain how you’ve established design standards and compliance measures in previous roles. Use real-life scenarios to illustrate your approach to maintaining platform integrity and security.
✨Showcase Your Leadership Skills
As a ServiceNow Technical Architect, you’ll need to lead workshops and mentor others. Prepare to discuss your leadership style and provide examples of how you’ve successfully guided teams through complex projects. Highlight any experience you have with stakeholder management and collaboration.
✨Demonstrate Your Innovative Thinking
Innovation is key in this role, so be ready to talk about how you’ve driven change through AI, automation, or low-code/no-code solutions. Share specific instances where your innovative ideas led to improved processes or outcomes, showing that you can think outside the box.
