At a Glance
- Tasks: Lead the Voice AI engineering team and drive innovative voice agent solutions.
- Company: Join a forward-thinking tech company focused on Voice AI advancements.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on best practices and continuous improvement.
- Why this job: Make a real impact in the Voice AI space and shape the future of technology.
- Qualifications: 15 years of experience with 5-6 years in Voice AI and proven delivery of scalable solutions.
The predicted salary is between 80000 - 100000 £ per year.
The Voice AI Technical Lead is the senior engineering voice on our Voice AI programme – hands-on, opinionated, and deep in the code. You'll lead the engineering team that builds our voice agents, set the technical direction for how we build them, and raise the bar on engineering craft so the team can size features accurately and ship them faster.
- Lead the Voice AI engineering team as a hands-on technical lead, setting direction, reviewing designs and code, pairing with engineers, and writing production code yourself.
- Drive accurate sizing and estimation by establishing the engineering building blocks, reference implementations and reusable components that let the team break new features down into well-understood units of work.
- Raise the engineering bar across the team by introducing and enforcing best practices for prompt engineering, evals, regression testing, latency budgeting, observability, CI/CD and release management for LLM-driven systems through code review, pairing, internal guilds, brown-bags and written playbooks.
- Build the evaluation and test harness that every voice agent is measured against, including automated scenario coverage, regression suites, latency and load testing, live call replay, to ensure each release is objectively better than the last.
- Integrate voice agents cleanly with our contact-centre platform, CRM, billing, knowledge and identity systems, and design the handoff patterns that allow escalation to a human agent with full context.
- Partner with Data Security, InfoSec and our governance forums to streamline the engineering path to production, resolving incident runbooks, ownership models and PEN test blockers, and shorten our cycle time for every future release.
15 years of domain experience and 5-6 years in Voice AI / IVA / voice. Proven track record of delivering Voice AI / IVA / voice bot solutions into production at meaningful scale – not PoCs or demos, but real services handling real customer calls. Experience integrating conversational AI with contact-centre infrastructure – IVR, CTI, telephony, CRM, billing and knowledge systems – and delivering clean, context-aware handoffs to human agents.
Digital Technical Architect - Remote Working employer: Webologix Ltd/ INC
As a Digital Technical Architect at our company, you will thrive in a dynamic and innovative work culture that prioritises collaboration and continuous learning. We offer remote working flexibility, competitive benefits, and ample opportunities for professional growth, ensuring that you can make a meaningful impact while advancing your career in the cutting-edge field of Voice AI technology.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Technical Architect - Remote Working
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to Voice AI. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios relevant to Voice AI. Mock interviews with friends or using online platforms can help you nail down your responses and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make an impact in the Voice AI space. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Digital Technical Architect - Remote Working
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your hands-on experience with Voice AI and any relevant coding skills in your application. We want to see how you've led engineering teams and tackled real-world challenges, so don’t hold back!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Use the job description as a guide and sprinkle in keywords that match our needs. This shows us you’re genuinely interested and have done your homework.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. Make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Webologix Ltd/ INC
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies and frameworks relevant to Voice AI. Brush up on your coding skills and be ready to discuss your past projects in detail, especially those that involved real-world applications of voice agents.
✨Showcase Your Leadership Skills
As a Digital Technical Architect, you'll need to lead a team. Prepare examples of how you've successfully guided engineering teams in the past, focusing on your approach to setting technical direction and enforcing best practices.
✨Prepare for Technical Challenges
Expect to face technical questions or challenges during the interview. Practice coding problems related to voice AI and be ready to demonstrate your problem-solving skills live. This will show your hands-on capability and technical depth.
✨Understand the Bigger Picture
Familiarise yourself with the integration of voice agents into contact-centre platforms and other systems mentioned in the job description. Be prepared to discuss how you would streamline processes and improve cycle times for releases, showcasing your strategic thinking.
