At a Glance
- Tasks: Design and deliver scalable ServiceNow solutions that meet business goals.
- Company: Join a leading tech firm focused on innovative enterprise solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Be the technical authority driving impactful ServiceNow transformations globally.
- Qualifications: Experience in ServiceNow architecture and strong leadership skills required.
The predicted salary is between 80000 - 100000 £ per year.
The ServiceNow Technical Architect is responsible for designing, governing, and delivering scalable, high-quality ServiceNow platform solutions that align with business objectives and enterprise architecture standards. They act as the technical authority for ServiceNow implementations, ensuring best practices, platform optimization, and long-term maintainability across projects.
Your responsibilities:
- Define and maintain a scalable, future-ready ServiceNow architecture for global environments.
- Lead architecture/design workshops, gap analysis, and provide technical governance.
- Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning.
- Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems.
- Establish and enforce platform governance, design standards, and release management processes.
- Ensure compliance with GDPR, cybersecurity policies, and audit requirements.
- Drive innovation through AI, predictive intelligence, automation, and low-code/no-code capabilities.
- Support Lighthouse implementations as scalable models for global rollouts.
- Collaborate with SIAM, OCM, and IT business units to drive adoption and maturity uplift.
- Lead design authority forums; mentor developers and administrators.
- Provide hypercare support, knowledge transfer, and user training during implementations.
Your Profile
Essential skills/knowledge/experience:
- Proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes.
- Deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions.
- Strong experience defining and implementing CMDB strategy aligned to CSDM, including data model design, lifecycle governance, and operationalization at enterprise scale.
- Ability to deliver solution architecture and technical designs strictly aligned to customer-defined platform standards, governance models, and design authority frameworks (HT standards).
- Broader platform/solution architecture for all other ServiceNow outcomes.
- Strong communication, stakeholder management, leadership, documentation, and team collaboration.
Desirable skills/knowledge/experience:
- Expertise in multiple ServiceNow modules: ITSM, ITOM, ITAM, HRSD, IRM, Financial Planning.
- Multi-industry enterprise IT operations, cybersecurity, manufacturing, and global service delivery programs.
Senior Technical Architect in Crawley employer: Webologix Ltd/ INC
As a Senior Technical Architect at our company, you will join a dynamic and innovative team dedicated to delivering cutting-edge ServiceNow solutions that drive business success. We pride ourselves on fostering a collaborative work culture that encourages professional growth through mentorship and continuous learning opportunities, all while ensuring a healthy work-life balance. Located in a vibrant area with access to top-tier resources and networking opportunities, we offer a unique environment where your expertise can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Architect in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join online forums. The more people you know, the better your chances of landing that Senior Technical Architect role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ServiceNow projects and achievements. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and soft skills. Practice common interview questions related to ServiceNow architecture and be ready to discuss your past experiences in detail.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Senior Technical Architect in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Technical Architect role. Highlight your expertise in ServiceNow and any relevant projects you've led, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about ServiceNow and how your experience can help us drive innovation. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Technical Skills:Since this role requires deep technical knowledge, make sure to include specific examples of your work with ServiceNow modules and architecture. We want to see how you've tackled complex challenges and delivered scalable solutions in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll have the best chance of getting noticed by our hiring team. Plus, it’s super easy!
How to prepare for a job interview at Webologix Ltd/ INC
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow platform, especially the modules mentioned in the job description. Brush up on your knowledge of ITSM Pro, ITOM, and CMDB/CSDM. Being able to discuss specific examples of how you've implemented these solutions will show that you’re not just familiar with the platform but can also deliver results.
✨Prepare for Technical Governance Questions
Expect questions around governance and best practices. Be ready to explain how you’ve established design standards and release management processes in previous roles. Use real-life scenarios to illustrate your experience in driving compliance with policies like GDPR and cybersecurity.
✨Showcase Your Leadership Skills
As a Senior Technical Architect, leadership is key. Prepare to discuss how you’ve led architecture workshops or mentored teams in the past. Highlight your ability to collaborate with various stakeholders and drive adoption of new technologies, as this will demonstrate your capability to lead and influence.
✨Demonstrate Innovation and Problem-Solving
Be ready to talk about how you’ve driven innovation through AI, automation, or low-code/no-code solutions. Think of specific challenges you faced in previous projects and how you overcame them. This will show your potential employer that you’re not just a technical expert but also a forward-thinker who can adapt to changing environments.
