At a Glance
- Tasks: Lead and mentor a team in executing healthcare media campaigns with excellence.
- Company: Join WebMD, a trusted leader in health information services.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic, fast-paced environment with a focus on continuous learning.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: 4+ years in media advertising and 2+ years managing a team.
The predicted salary is between 50000 - 60000 € per year.
Medscape is seeking a highly motivated Team Lead, Media Planning (Client Services) to join our global business and support the accurate, timely, and high-quality execution of pharmaceutical and healthcare media campaigns. This is a key role where you will manage and develop a number of Media Planners, setting the standard for client service, delivery excellence, and continuous skill development. We are looking for an experienced leader skilled in media planning and client relationship management who is highly organized and thrives in a fast‑paced, deadline-driven environment.
Responsibilities:
- Team Leadership & Development: Drive team performance by actively leading, mentoring, and developing Media Planners and Associate Media Planners. Foster a culture focused on shared success, problem‑solving, and continuous learning in media products and digital trends.
- Client Partnership & Escalation: Serve as a trusted client partner, ensuring strong day‑to‑day service standards and reviewing key deliverables. Act as the primary escalation point for client‑related questions, campaign issues, and process challenges, taking ownership and applying strong judgment to effectively progress campaigns.
- Campaign Delivery Oversight: Oversee end‑to‑end campaign management, including planning, implementation, monitoring, optimization, and reporting, to ensure accuracy and alignment with client objectives. Ensure consistent delivery quality across all projects.
- Operational Excellence & Collaboration: Collaborate seamlessly with internal partners (including Sales, Sales Operations, and Media Planning Operations) to ensure cross‑functional delivery. Identify and contribute to process improvements, workflows, and training materials to enhance operational efficiency and maintain strong revenue management practices.
Qualifications Requirements:
- Bachelor’s degree
- Minimum of 4 years’ experience in Media or digital display advertising
- Minimum of 2 years’ experience managing a team of direct reports
- Communication and Influence: Exceptional written and verbal English communication skills, including proven presentation abilities. Demonstrated ability to effectively manage stakeholders, negotiate, and influence outcomes with both internal teams and senior executives.
- Drive for Results: Highly organized, results‑oriented, proactive, and positive. Must possess strong prioritization skills and the ability to multitask and function effectively under pressure to meet delivery timeframes.
- Team and Learning Mindset: A true team player with a willingness to pitch in. Must have a passion for customer service, a desire to quickly forge and maintain relationships, and a commitment to continuous learning in the rapidly evolving digital media industry.
- Technical Knowledge: Experience with Microsoft Office Suite (particularly Excel) and Google GSuite. Knowledge of Digital Advertising tools (e.g., Google Ad Manager, DCM).
Team Lead Media Planning (Client Services) in London employer: WebMD
WebMD is an exceptional employer that prioritises a culture of inclusivity, collaboration, and continuous learning, making it an ideal workplace for professionals in the healthcare media sector. As a Team Lead in Media Planning, you will benefit from comprehensive training opportunities, a supportive team environment, and the chance to work with leading digital tools while contributing to impactful healthcare campaigns. Located in a dynamic industry, WebMD offers a unique opportunity to grow your career while making a difference in people's lives through trusted health information.
StudySmarter Expert Advice🤫
We think this is how you could land Team Lead Media Planning (Client Services) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the media planning and healthcare sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best media campaigns and client successes. Use this as a conversation starter during interviews to demonstrate your expertise and how you can add value to the team.
✨Tip Number 3
Prepare for the interview like it’s game day! Research Medscape and WebMD thoroughly. Understand their values, recent campaigns, and challenges in the industry. This will help you tailor your responses and show you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Team Lead position!
We think you need these skills to ace Team Lead Media Planning (Client Services) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your media planning experience and any leadership roles you've had, as we want to see how you can drive team performance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about media planning and client services. Share specific examples of how you've successfully managed campaigns or led teams in the past.
Showcase Your Communication Skills:Since exceptional communication is key for this role, make sure your application is clear and well-structured. We want to see your ability to convey ideas effectively, so pay attention to grammar and style.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at WebMD
✨Know Your Media Planning Inside Out
Make sure you brush up on your media planning knowledge before the interview. Be ready to discuss specific campaigns you've managed, the strategies you employed, and the results achieved. This will show your expertise and help you stand out as a candidate who truly understands the role.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to mentor and develop others. Prepare examples of how you've successfully led teams in the past, focusing on your approach to fostering a culture of shared success and continuous learning. This will highlight your leadership style and fit for the role.
✨Prepare for Client Scenarios
Expect questions about client management and problem-solving. Think of specific instances where you've navigated challenges with clients or escalated issues effectively. This will showcase your ability to maintain strong client partnerships and handle pressure, which is crucial for this position.
✨Familiarise Yourself with Digital Tools
Since the role involves using various digital advertising tools, make sure you're comfortable discussing your experience with platforms like Google Ad Manager and Excel. Being able to talk about how you've used these tools in past roles will demonstrate your technical knowledge and readiness for the job.
