At a Glance
- Tasks: Support strategic sales opportunities and build relationships with education supporters.
- Company: Join Medscape, a leading division of WebMD in healthcare education.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity for travel and engagement at industry events.
- Why this job: Make a real impact in healthcare education while growing your career.
- Qualifications: 3+ years in account or project management; strong communication skills required.
The predicted salary is between 28800 - 48000 € per year.
Medscape is looking for an experienced Account Manager who will be responsible for supporting strategic high value sales opportunities identified to grow our education business. To be successful in this role, you will need to build and establish effective relationships with our sales team to understand account-specific considerations and identify opportunities for education solutions. You will need to be a detail-oriented, organized, and clear communicator who will be able to work cross-functionally to achieve project success and supporter satisfaction.
Responsibilities
- Lead the communication and documentation of account activity and strategy for all internal account team members as well as clear communication of education supporter considerations.
- Work alongside sales team members in supporter-facing meetings and events where responsibility may include event management, relationship building and/or presenting to supporters.
- Support program development and execution across a range of education supporters and partners to meet schedule and quality goals.
- Build and maintain strong cross-functional relationships with various internal stakeholders (ie. Marketing, Product Development, Audience Generation, Content Development, Outcomes and Insights) that will assist in smooth and on time project execution and impact future business by communicating supporter needs and expectations.
- Staying abreast of overall project implementation across all external and internal development teams leveraging an electronic task management system.
- Identify process improvements and bring topics forward to stakeholders who can action those enhancements.
- Stay abreast of supporter news, market conditions, competitive activities, educational and technological trends through ongoing research and engagement at industry and medical conferences, literature reviews and other sources to generate new sales opportunities.
Qualifications
- Bachelor's Degree required.
- Minimum of 3 years of experience with a combination of digital, agency and healthcare experience.
- Minimum of 3 years of experience which can be a combination of account management and/or project management.
- Ability to efficiently coordinate and work on multiple tasks simultaneously in a highly deadline-driven environment.
- Excellent time management, organizational skills and the ability to prioritize in order to meet deadlines.
- Work in a cohesive team environment as well as independently.
- Self-motivated, positive attitude, with a willingness to accept varied assignments.
- Extreme focus on accuracy, attention to detail and consistency of work.
- Excellent communication (verbal and written) skills.
- Knowledge of medical terminology and/or experience in medical publishing, CME (continuing medical education) or Agency environment, or relevant digital technologies.
- Experience with web-based document sharing sites (such as Google or Sharepoint).
- Proficiency in the following MS Word, Excel, PowerPoint, task management systems like Workfront and the ability to master internal systems such as JIRA, the CME dashboard, training tools such as Brainshark, Accent Librarian, and SalesForce.
- Travel, up to 30% if and when it becomes applicable.
Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
Account Manager employer: WebMD
Medscape, a division of WebMD, is an exceptional employer that fosters a collaborative and innovative work culture, ideal for Account Managers looking to make a meaningful impact in the healthcare education sector. With a strong emphasis on employee growth, Medscape offers opportunities for professional development through cross-functional teamwork and engagement in industry events, all while providing a supportive environment that values communication and strategic thinking. Located in a dynamic industry, employees benefit from being at the forefront of medical education advancements, ensuring their work is both rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Medscape. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for those interviews! Research Medscape’s recent projects and understand their education solutions. When you know your stuff, you’ll impress the hiring team and show them you’re genuinely interested in the role.
✨Tip Number 3
Show off your communication skills! Whether it’s during an interview or a casual chat, be clear and articulate. Remember, as an Account Manager, you’ll need to convey ideas effectively, so practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and project management, and show how your skills align with what we’re looking for at Medscape.
Showcase Your Communication Skills:Since this role requires excellent communication, be sure to demonstrate your verbal and written skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you’ve effectively communicated in past roles.
Highlight Your Teamwork Experience:We value collaboration, so make sure to mention any experiences where you’ve worked cross-functionally or as part of a team. This will show us that you can build strong relationships with various stakeholders, which is key for success in this position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at WebMD
✨Know Your Stuff
Before the interview, make sure you understand Medscape's business and the role of an Account Manager. Familiarise yourself with their education solutions and how they support healthcare professionals. This will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Communication Skills
As a detail-oriented communicator, be prepared to demonstrate your ability to convey complex information clearly. Practice articulating your past experiences in account management and project execution, focusing on how you built relationships and communicated effectively with stakeholders.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage multiple tasks. Prepare examples from your previous roles where you successfully navigated challenges or improved processes, highlighting your organisational skills and attention to detail.
✨Engage with Industry Trends
Stay updated on the latest trends in medical education and technology. During the interview, mention any recent conferences you've attended or articles you've read that relate to the industry. This shows your commitment to continuous learning and your proactive approach to identifying new sales opportunities.
