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- Tasks: Lead a team in executing impactful healthcare media campaigns and ensure client satisfaction.
- Company: Join WebMD, a trusted leader in health information services.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Collaborative culture with opportunities for growth in a fast-paced industry.
- Why this job: Make a difference in healthcare while developing your leadership skills.
- Qualifications: 4+ years in media advertising and 2+ years managing a team.
The predicted salary is between 45000 - 55000 £ per year.
Medscape is seeking a highly motivated Team Lead, Media Planning (Client Services) to join our global business and support the accurate, timely, and high-quality execution of pharmaceutical and healthcare media campaigns. This is a key role where you will manage and develop a number of Media Planners, setting the standard for client service, delivery excellence, and continuous skill development. We are looking for an experienced leader skilled in media planning and client relationship management who is highly organized and thrives in a fast-paced, deadline-driven environment.
Responsibilities:
- Team Leadership & Development: Drive team performance by actively leading, mentoring, and developing Media Planners and Associate Media Planners. Foster a culture focused on shared success, problem-solving, and continuous learning in media products and digital trends.
- Client Partnership & Escalation: Serve as a trusted client partner, ensuring strong day-to-day service standards and reviewing key deliverables. Act as the primary escalation point for client-related questions, campaign issues, and process challenges, taking ownership and applying strong judgment to effectively progress campaigns.
- Campaign Delivery Oversight: Oversee end-to-end campaign management, including planning, implementation, monitoring, optimization, and reporting, to ensure accuracy and alignment with client objectives. Ensure consistent delivery quality across all team projects.
- Operational Excellence & Collaboration: Collaborate seamlessly with internal partners (including Sales, Sales Operations, and Media Planning Operations) to ensure cross-functional delivery. Identify and contribute to process improvements, workflows, and training materials to enhance operational efficiency and maintain strong revenue management practices.
Qualifications and Competencies:
- Minimum Requirements: Bachelor’s degree; Minimum of 4 years’ experience in Media or digital display advertising; Minimum of 2 years’ experience managing a team of direct reports.
- Communication and Influence: Exceptional written and verbal English communication skills, including proven presentation abilities. Demonstrated ability to effectively manage stakeholders, negotiate, and influence outcomes with both internal teams and senior executives.
- Drive for Results: Highly organized, results-oriented, proactive, and positive. Must possess strong prioritization skills and the ability to multitask and function effectively under pressure to meet delivery timeframes.
- Team and Learning Mindset: A true team player with a willingness to pitch in. Must have a passion for customer service, a desire to quickly forge and maintain relationships, and a commitment to continuous learning in the rapidly evolving digital media industry.
- Technical Knowledge: Experience with Microsoft Office Suite (particularly Excel) and Google GSuite. Knowledge of Digital Advertising tools (e.g., Google Ad Manager, DCM, Salesforce).
Media Planner, Team Lead employer: WebMD LLC
Contact Detail:
WebMD LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Media Planner, Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the media planning world, especially those who work at WebMD or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your best media campaigns. When you get that interview, having tangible examples of your work can really set you apart from the competition.
✨Tip Number 3
Be ready to discuss trends! Stay updated on the latest in digital media and healthcare advertising. Being able to chat about current trends during your interview shows you're passionate and knowledgeable about the industry.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Media Planner, Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Media Planner role. Highlight your experience in media planning and team management, and don’t forget to showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about media planning and how your leadership style aligns with our values at WebMD. Keep it engaging and personal!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and deliver successful campaigns. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WebMD LLC
✨Know Your Media Planning Inside Out
Make sure you brush up on your media planning knowledge before the interview. Familiarise yourself with the latest trends in digital advertising and be ready to discuss how you've successfully managed campaigns in the past. This will show that you're not just experienced, but also passionate about the field.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to mentor and develop others. Prepare examples of how you've led teams in the past, focusing on your approach to fostering a culture of shared success and continuous learning. Highlight any specific achievements that resulted from your leadership.
✨Prepare for Client Partnership Scenarios
Think about times when you've had to manage client relationships or resolve issues. Be ready to discuss how you handled difficult situations, maintained strong service standards, and ensured client satisfaction. This will illustrate your capability as a trusted partner in client services.
✨Master the Art of Communication
Since exceptional communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've effectively communicated with stakeholders and influenced outcomes in previous roles. This will help you stand out as a candidate who can navigate complex conversations with ease.