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- Tasks: Lead a team in executing impactful healthcare media campaigns and drive client success.
- Company: Join WebMD, a trusted leader in health information services.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Other info: Dynamic environment with opportunities for growth and innovation.
- Why this job: Make a difference in healthcare while developing your leadership skills.
- Qualifications: 4+ years in media planning and 2+ years managing teams required.
The predicted salary is between 45000 - 55000 £ per year.
Medscape is seeking a highly motivated Team Lead, Media Planning (Client Services) to join our global business and support the accurate, timely, and high-quality execution of pharmaceutical and healthcare media campaigns. This is a key role where you will manage and develop a number of Media Planners, setting the standard for client service, delivery excellence, and continuous skill development. We are looking for an experienced leader skilled in media planning and client relationship management who is highly organized and thrives in a fast-paced, deadline-driven environment.
Responsibilities:
- Team Leadership & Development: Drive team performance by actively leading, mentoring, and developing Media Planners and Associate Media Planners. Foster a culture focused on shared success, problem-solving, and continuous learning in media products and digital trends.
- Client Partnership & Escalation: Serve as a trusted client partner, ensuring strong day-to-day service standards and reviewing key deliverables. Act as the primary escalation point for client-related questions, campaign issues, and process challenges, taking ownership and applying strong judgment to effectively progress campaigns.
- Campaign Delivery Oversight: Oversee end-to-end campaign management, including planning, implementation, monitoring, optimization, and reporting, to ensure accuracy and alignment with client objectives. Ensure consistent delivery quality across all team projects.
- Operational Excellence & Collaboration: Collaborate seamlessly with internal partners (including Sales, Sales Operations, and Media Planning Operations) to ensure cross-functional delivery. Identify and contribute to process improvements, workflows, and training materials to enhance operational efficiency and maintain strong revenue management practices.
Qualifications and Competencies:
- Minimum Requirements: Bachelor’s degree; Minimum of 4 years’ experience in Media or digital display advertising; Minimum of 2 years’ experience managing a team of direct reports.
- Communication and Influence: Exceptional written and verbal English communication skills, including proven presentation abilities. Demonstrated ability to effectively manage stakeholders, negotiate, and influence outcomes with both internal teams and senior executives.
- Drive for Results: Highly organized, results-oriented, proactive, and positive. Must possess strong prioritization skills and the ability to multitask and function effectively under pressure to meet delivery timeframes.
- Team and Learning Mindset: A true team player with a willingness to pitch in. Must have a passion for customer service, a desire to quickly forge and maintain relationships, and a commitment to continuous learning in the rapidly evolving digital media industry.
- Technical Knowledge: Experience with Microsoft Office Suite (particularly Excel) and Google GSuite. Knowledge of Digital Advertising tools (e.g., Google Ad Manager, DCM, Salesforce).
Media Planner, Team Lead in London employer: WebMD LLC
Contact Detail:
WebMD LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Media Planner, Team Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the media planning world and let them know you're on the hunt for a Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching WebMD and Medscape thoroughly. Understand their campaigns, values, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've mentored team members or improved processes in your previous roles. This will demonstrate that you're ready to take on the responsibilities of a Team Lead.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at WebMD and Medscape.
We think you need these skills to ace Media Planner, Team Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Media Planner, Team Lead role. Highlight your experience in media planning and team management, and show us how you can drive results in a fast-paced environment.
Showcase Your Communication Skills: Since exceptional communication is key for this role, use your application to demonstrate your written skills. Be clear, concise, and engaging – we want to see how you can influence and manage stakeholders through your writing.
Highlight Your Leadership Experience: We’re looking for someone who can lead and develop a team. Share specific examples of how you've mentored others and fostered a culture of success in your previous roles. This will help us see your potential as a Team Lead.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at WebMD LLC
✨Know Your Media Planning Inside Out
Make sure you brush up on your media planning knowledge before the interview. Be ready to discuss specific campaigns you've managed, the strategies you employed, and the results achieved. This will show your expertise and help you stand out as a candidate who truly understands the role.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to mentor and develop others. Prepare examples of how you've successfully led a team in the past, focusing on how you fostered collaboration and problem-solving. This will highlight your leadership style and commitment to team success.
✨Prepare for Client Partnership Scenarios
Expect questions about client management and how you handle escalations. Think of specific instances where you navigated challenges with clients, showcasing your communication skills and ability to influence outcomes. This will illustrate your readiness to be a trusted partner for clients.
✨Emphasise Your Organisational Skills
In a fast-paced environment, being organised is key. Share how you prioritise tasks and manage multiple projects simultaneously. Use examples that demonstrate your proactive approach and ability to meet deadlines, which are crucial for this role.