Executive Director, Team Lead

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

POSITION TITLE & SUMMARY:

EXECUTIVE DIRECTOR/MEDICAL SCIENCE DIRECTOR TEAM LEAD

The Executive Director/Medical Science Director (MSD) Team Lead will provide leadership, oversight, and hands-on support to a team of 7 to 10 expert MSDs to ensure execution and delivery of Medscape Medical Affairs programs at the highest standards. Blending an eye for details with a broader vision for results-driven education, the MSD Team Lead will also provide scientific/content leadership and hands-on medical writing for select projects within the designated therapeutic area.

KEY RESPONSIBILITIES:

TEAM LEADERSHIP AND CROSS-FUNCTIONAL COLLABORATION

1. Lead, mentor, and inspire a team of in-house and select freelance MSDs to foster a culture of collaboration, innovation, and excellence.
2. Serve as a role model and leader in taking a cross-functional team approach to meet client- and business needs.
3. Meet regularly with team members to review work quality, client satisfaction, productivity metrics, and progress toward performance and professional development goals.
4. Provide performance management and coaching to team members.
5. Ensure team member accountability against defined performance standards for working with internal teams as well as clients.

MEDICAL EDUCATION LEADERSHIP:

1. Serve as a consultant to internal teams and clients to design and execute programs that are clinically appropriate, instructionally-sound, and adherent to industry regulations.
2. Support application of adult learning theory, instructional design principles, and best practices for health care provider education across all Medical Affairs programs.
3. Support engagement with internal stakeholders and clients to identify program goals and establish measurable indicators for success.
4. Review program materials as necessary to ensure alignment with program goals and client expectations.
5. Engage with Sales and Strategy colleagues to provide recommendations for future programs.

MEDICAL WRITING:

1. Develop live/digital/hybrid medical content for physicians, nurses, pharmacists, and other healthcare providers that is to the highest-quality and designed to close specified healthcare gaps.
2. Develop PowerPoint presentations for multimedia programs and copy for text-based programs and other deliverables.
3. Maintain up-to-date knowledge of important clinical issues within the therapeutic areas of interest; remain current with relevant literature; clinical practice guidelines; approved therapeutic drugs, regimens, and devices; and therapeutic pipelines.
4. Develop and maintain professional relationships with key opinion leaders and experts in the specified therapeutic area.
5. Recruit and engage with qualified faculty for assigned projects to deliver current, accurate, and compelling content.
6. Write assessment/survey/polling questions aligned with project goals; analyze program data/outcomes to develop compelling insights and presentations.
7. Complete projects within established timelines and specifications.

SKILLS AND QUALIFICATIONS:

MINIMUM QUALIFICATIONS:

1. Minimum 3 to 5 years’ experience in developing digital, live, in-person, and hybrid medical education programs for HCPs.
2. Minimum 3 to 5 years’ experience as a medical writer/content developer at a medical education/communications agency or at a pharmaceutical company.
3. Preference given to individuals with prior Medical Affairs experience.
4. Preference given to individuals with established expertise in hematology/oncology, neurology, or immunology.
5. Proven experience managing or leading a team.
6. Excellent organizational skills, with a track record of meeting deadlines and driving team success in a fast-paced, deadline-driven environment.
7. Highly proficient in written English and verbal communication skills; additional languages a plus.
8. Highly proficient with Microsoft Office suite – particularly PowerPoint – with excellent editorial skills (writing and editing).
9. An advanced degree in a medical or science-related specialty (MD, PharmD, RN, NP, PA, PhD) is preferred; a Bachelor of Science degree (life sciences, public health, or clinical sciences) with several years’ relevant work experience required.

ESSENTIAL SKILLS AND ATTRIBUTES:

1. Excellent computer skills that include working remotely on shared networks and cloud-based systems (e.g., SharePoint, Google Drive, Workfront, and others).
2. Proficiency with web-based data and document sharing sites and authoring tools (Box, Read Cube, EndNote, Tableau) a plus.
3. Comfortable in a highly deadline-driven environment; able to pivot quickly between tasks and adapt to rapidly shifting priorities.
4. Self-motivated and capable of working independently.
5. Possessing strong problem-solving and time-management skills; capable of addressing unforeseen issues to ensure that project goals and timelines are consistently met.
6. High degree of professionalism and comfortable building collaborative work relationships with both internal and external stakeholders.
7. Willingness to travel; estimated up to 20% (during peak times) for program delivery and training opportunities.

Why Join Us?

This role offers the opportunity to lead a talented team; contribute to meaningful medical education and outcomes; and advance your career in an innovative and supportive environment within a business that is at the forefront of driving better outcomes for patients. If you’re ready to make an impact on patient care, we want to hear from you.

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