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- Tasks: Lead and mentor project management teams to deliver high-quality medical programmes.
- Company: Join WebMD, a leader in digital health information and medical education.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact in healthcare by managing innovative projects for global pharmaceutical clients.
- Qualifications: 7-10 years of project management experience, preferably in Medical Affairs or digital projects.
- Other info: Dynamic role with cross-functional collaboration across global teams.
The predicted salary is between 36000 - 60000 £ per year.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Role Overview: The Associate Director, Project Management for WebMD/Medscape Medical Affairs is a key operational leader responsible for overseeing the successful development and execution of Medical Affairs initiatives for global pharmaceutical clients. This role ensures the flawless delivery of high-quality digital programmes, including online education hubs, videos, slide decks, email campaigns, short-form alerts and live/virtual meeting content.
As a senior member of the Medical Affairs Project Management team, the Associate Director provides leadership and support across multiple large or complex programmes, oversees project governance and workflows, coaches and mentors PM team members, and serves as a central point of coordination across teams. This individual must have strong team management experience, project management expertise and the ability to translate client priorities into actionable plans while ensuring operational rigour, resource alignment and seamless cross-functional collaboration.
Responsibilities:
- Team Leadership & Coaching: Lead, mentor and support project management team members across multiple project types and client portfolios. Provide performance feedback, identify development opportunities and help build a strong PM talent pipeline. Serve as a senior point of escalation for project delivery challenges, risk mitigation, capacity concerns and operational bottlenecks.
- Project & Programme Oversight: Oversee the end-to-end internal development of Medical Affairs programmes, including digital content, medical education materials and meeting deliverables. Review and guide project set-up, timelines, dependencies and milestone planning within our project management system, Workfront. Maintain strong adherence to internal quality standards, pharma review processes and operational compliance. Ensure accuracy of timelines, project health reporting and dashboards across the PM team. Support error-free launches by maintaining rigorous QC processes and documentation standards. Support PM team with managing project scope and lead scope-change discussions with Account Management and internal stakeholders. Support revenue goals by identifying risks early, proposing solutions and escalating appropriately to senior leadership.
- Cross-Functional Collaboration & Communication: Collaborate closely with Account Management to ensure alignment on client priorities, delivery expectations, timelines and resourcing. Facilitate internal meetings to review and discuss project challenges or custom requests. Partner effectively and demonstrate excellent communication practices with Editorial, Scientific, Creative and other internal team members across the US, UK, Europe and India.
- Operational Excellence & Process Governance: Partner with Medical Affairs leadership and cross-functional teams to streamline workflows, optimise processes and close operational gaps. Drive standardisation through SOP development, templates, playbooks and best-practice PM frameworks. Lead pilot programmes, operational tests and new client implementations, ensuring sustainable rollout and adoption. Analyse trends in project execution, identify root causes for delivery issues and champion continuous improvement initiatives.
Job Qualifications & Desired Skills:
- Bachelor’s degree required.
- 7–10+ years of project management experience, ideally within: Medical Affairs or Medical Education, Pharmaceutical/agency environments, Digital projects.
- Proven experience of managing multiple team members.
- Strong command of project management systems and experience using Google Suite.
- Exceptional organisation, communication and stakeholder-management skills.
- Strong problem-solving capabilities, proactive mindset and commitment to operational excellence.
- Demonstrated ability to manage multiple large-scale or complex projects in a fast-paced, highly regulated environment.
- Knowledge and experience of working to global pharma regulatory policies, ABPI, EMA.
- Experience working with cross-functional teams, ideally across multiple time zones (US, UK, EU, India).
Associate Director, Project Management in London employer: WebMD Health Corp
Contact Detail:
WebMD Health Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director, Project Management in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at WebMD or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to project management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've mentored team members or led projects in the past. Highlighting your ability to manage teams and deliver results will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at WebMD.
We think you need these skills to ace Associate Director, Project Management in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate Director role. Highlight your project management experience and how it aligns with the responsibilities mentioned in the job description. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills: Since this role involves leading and mentoring a team, don’t forget to include examples of your leadership experience. Share specific instances where you've successfully guided a team through challenges or helped develop team members. We love to see strong leaders!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate straightforward communication, especially in project management roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our team at WebMD!
How to prepare for a job interview at WebMD Health Corp
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific examples of how you led teams, tackled challenges, and ensured successful delivery. This will show your depth of experience and ability to handle complex programmes.
✨Demonstrate Leadership Skills
As an Associate Director, you'll need to showcase your leadership abilities. Prepare to share instances where you mentored team members or resolved conflicts. Highlight your approach to coaching and how you build a strong project management talent pipeline.
✨Familiarise Yourself with WebMD's Values
Research WebMD’s mission and values, especially their commitment to diversity and inclusion. Be prepared to discuss how your personal values align with theirs and how you can contribute to fostering an inclusive environment within the team.
✨Prepare for Cross-Functional Collaboration Questions
Expect questions about your experience working with cross-functional teams. Think of examples where you successfully collaborated with different departments, like Editorial or Creative, and how you navigated communication across various time zones. This will demonstrate your ability to work effectively in a global setting.
