Telefónica Tech UK&I in Belfast is seeking a Service Management Specialist to drive ITIL processes within a Managed Service environment. You will implement, improve and execute ITIL practices and manage the process improvement cycle to boost service quality.
You will work with a team of professionals and autonomously drive initiatives, coordinating with internal support groups, vendors and customers to ensure compliance, performance and continuous improvement across the service delivery
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Strategic ITIL Service Management Specialist employer: Webhosting
Fasthosts is an exceptional employer, offering a dynamic work environment in Gloucester where you can thrive as a Hybrid Technical Support Specialist. With a strong focus on employee development, comprehensive benefits, and a vibrant team culture, we ensure that our staff feel valued and supported while providing top-notch service to our customers. Join us for a rewarding career that not only enhances your skills but also allows for meaningful contributions to our innovative product range.