At a Glance
- Tasks: Engage with customers to deliver tailored technical solutions and drive business value.
- Company: Join DigiCert, a global leader in digital security and trust.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and continuous learning.
- Why this job: Be a trusted advisor and make a real impact in the digital security landscape.
- Qualifications: Degree in tech field and 5+ years of relevant experience required.
The predicted salary is between 63000 - 77000 £ per year.
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents.
As a Technical Solutions Engineer, you will play a pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts. Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos and POC/Vs, and contribute to the success of bids and tenders. You will provide end-to-end technical and business value guidance before and during the sales cycle ensuring customer requirements are met with tailored, innovative solutions. Acting as a trusted technical advisor, you will be a key point of contact for clients, offering strategic insight and hands-on support. You’ll also work closely with cross-functional teams to align solutions with customer needs and organizational goals. Expected travel is 20-25%.
What you will do
- Customer Engagement and Technical Discovery: Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure. Lead or participate in product demonstrations, showing how solutions meet client-specific needs. Translate complex customer requirements into actionable technical solutions or configurations. Assist with scoping customer environments to recommend best-fit products or services.
- Solution Design and Architecture: Create technical documentation, architecture diagrams, and integration guides for customer engagements. Deliver engaging technical presentations that deliver business value to external stakeholders and customers. Design customized technical solutions based on client needs, often involving product configuration, integration planning, and API usage. Collaborate with product and engineering teams to validate feasibility or elevate edge-case needs. Produce architecture diagrams, technical proposals, or proof-of-concept (PoC) plans. Support the preparation and delivery of RFP/RFI responses, technical questionnaires, and bid documentation.
- Cross Functional Collaborations: Partner with Account Executives and Customer Success Managers to align technical value with customer goals. Liaise with Product Managers to share customer feedback and advocate for feature enhancements or roadmap items.
What you will have
- Educational Background: Degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field.
- Technical Skills & Experience: 5+ years’ experience as an SE or technical salesperson, or equivalent and applicable experience as a product manager, engineer, tech support agent or administrator of enterprise-grade or IT/IS software. General knowledge or background in IT (ideally server administration, server OS configuration, TCP/IP networking hardware, protocols, LAN and WAN technologies & configurations, and network design) and/or IS (ideally PKI, firewall management, IDS & IPS, vulnerability management, and network scanners), in engineering, administration or support roles. Familiarity with cryptographic principles, digital certificates, and PKI concepts. Knowledge of cloud platforms (AWS, Azure, Google Cloud, Oracle Cloud) and container technologies like Kubernetes. Experience or familiarity with ServiceNow, GitHub, and REST API integrations. Hands-on exposure to scripting and automation using Bash, PowerShell, Python, or similar languages. Experience with DevOps and infrastructure automation tools (e.g., Terraform, Ansible, Puppet, Chef).
- Soft Skills: Self-motivated with ability to self-direct in strategic alignment with sales counterparts. Technical, organized and analytical, with ability to eliminate sales obstacles through creative/innovative thinking. Passion for continuous learning and applying innovative solutions to complex challenges. Situational awareness and business acumen skills to support self-held critical values of professionalism, humility, and customer-focus. Basic project management skills to accomplish role requirements. Strong communications, interpersonal and presentation skills, in both written and verbal formats. Fluency in English.
Bonus Skills (Nice to Have, but Not Required): To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
Compensation Transparency: The total on-target earnings (OTE) for this role, including base salary and variable incentive compensation (at 100% target performance), are outlined below. Each candidate’s compensation offer will be determined based on factors including experience, skills, qualifications, performance expectations, business needs, and location. Actual earnings may vary based on individual performance. This role may also be eligible for additional compensation and benefits, which will be discussed during the hiring process. We are committed to fair and transparent pay practices and comply with all applicable pay transparency requirements. If you would like more information about compensation or benefits, we are happy to provide additional details during the hiring process.
Solutions Engineer in London employer: Webhosting
Fasthosts is an exceptional employer, offering a dynamic work environment in Gloucester where you can thrive as a Hybrid Technical Support Specialist. With a strong focus on employee development, comprehensive benefits, and a vibrant team culture, we ensure that our staff feel valued and supported while providing top-notch service to our customers. Join us for a rewarding career that not only enhances your skills but also allows for meaningful contributions to our innovative product range.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer in London
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We think you need these skills to ace Solutions Engineer in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Webhosting.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Webhosting and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Webhosting
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Webhosting uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
