Telefónica Tech UK&I hub is seeking a Service Management Specialist to implement, improve and execute ITIL management processes within a Managed Service environment. This role operates both as part of a team of professionals and with autonomy, suiting experienced IT professionals who relish responsibility.
Key duties include deploying processes, evaluating performance against CSFs, executing process controls with internal teams, vendors and customers, coordinating delivery across groups, and
Glasgow ITIL Service Management Specialist employer: Webhosting
Fasthosts is an exceptional employer, offering a dynamic work environment in Gloucester where you can thrive as a Hybrid Technical Support Specialist. With a strong focus on employee development, comprehensive benefits, and a vibrant team culture, we ensure that our staff feel valued and supported while providing top-notch service to our customers. Join us for a rewarding career that not only enhances your skills but also allows for meaningful contributions to our innovative product range.