Customer-First Lead Engineer - Cloud & Tech Strategy

Customer-First Lead Engineer - Cloud & Tech Strategy

Full-Time 51750 - 63250 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead technical support for complex issues and guide solution architecture.
  • Company: Rackspace Technology, a leader in cloud solutions with a customer-first approach.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Join a dynamic team and mentor the next generation of tech talent.
  • Why this job: Make a real difference by solving critical problems for major clients.
  • Qualifications: Expertise in enterprise apps, strong problem-solving skills, and effective communication.

The predicted salary is between 51750 - 63250 Β£ per year.

Rackspace Technology is seeking a Lead Engineer to provide hands-on technical support for large, complex problems and act as the primary technical contact for a dedicated base of customers hosting critical websites. You will guide solution architecture, drive proactive reviews, and mentor junior staff while coordinating across Rackspace and client teams.

The role emphasizes expert knowledge of enterprise apps and operating systems, strong problem solving, and effective communication.

Customer-First Lead Engineer - Cloud & Tech Strategy employer: Webhosting

Fasthosts is an exceptional employer, offering a dynamic work environment in Gloucester where you can thrive as a Hybrid Technical Support Specialist. With a strong focus on employee development, comprehensive benefits, and a vibrant team culture, we ensure that our staff feel valued and supported while providing top-notch service to our customers. Join us for a rewarding career that not only enhances your skills but also allows for meaningful contributions to our innovative product range.

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Contact Details:

Webhosting Recruitment Team

We think you need these skills to ace Customer-First Lead Engineer - Cloud & Tech Strategy

Technical Support
Solution Architecture
Problem Solving
Communication Skills
Mentoring
Collaboration
Enterprise Applications Knowledge