Telefónica Tech UK&I in Cambridge seeks an EUC support analyst to provide deskside technical support and advisory services for End User Compute devices, resolving incidents, problems and requests and deploying hardware and software updates.
You will act as 2nd line for EUC incidents, create knowledgebase articles, drive first-time fixes, and collaborate with third-party support to meet SLA while participating in a 24/7 shift rota in a dynamic global tech environment.
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EUC Deskside Engineer – 2nd Line, 24/7 Support in Cambridge employer: Webhosting
Fasthosts is an exceptional employer, offering a dynamic work environment in Gloucester where you can thrive as a Hybrid Technical Support Specialist. With a strong focus on employee development, comprehensive benefits, and a vibrant team culture, we ensure that our staff feel valued and supported while providing top-notch service to our customers. Join us for a rewarding career that not only enhances your skills but also allows for meaningful contributions to our innovative product range.
